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De Vere Collection at Mottram Hall


Hotel class 4.0 of 5
Wilmslow Road, Mottram St. Andrew SK10 4QT, England
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52% Recommend
3.0 of 5 stars 150 reviews
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By trip type
All (150)
[ Date ] [ Rating ]
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5 of 5 stars
Birmingham
21 Nov 2009 | Trip type: Couples New

my husband & I booked this hotel for our wedding anniversary, we wanted to stay in a traditional hotel. (we normally stay in the Devere's sister hotels The Village- which are more modern), we also only wanted to stay for one night as we wanted to shop in Chester and Cheshire Oaks over the weekend. We found it difficult to... more

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5 of 5 stars
neston,wirral,england
20 Nov 2009 | Trip type: Couples New

We stayed here 1 night on a golf, dinner,bed&,breakfast with a bottle of wine package deal. We were lucky to have a 4 poster room which was simply outstanding. The room had everything you need including thick luxury bathrobes, doors leading onto you own patio, with furniture, & this looking over the gardens to the lake. Taking this room into... more

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5 of 5 stars
Warwickshire
18 Nov 2009 | Trip type: Family New

My sister-in- Iaw and I received excellent service from signing in, to signing out: warm welcolm; friendly, very helpful staff, for whom nothing was too much trouble; our special diets were creatively and deliciously catered for; even down to gluten-free bread at breakfast! We had the dinner, bed and breakfast deal, which, given: the staff's attention to our personal need;... more

brill
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5 of 5 stars
liverpool
18 Nov 2009 | Trip type: Couples New

we stayed at mottram hall in november for one night the grounds are set in the middle of a golf course the rooms were excellent nice leisure facelity'the breakfast was great the staff were brill will be going back love it more

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5 of 5 stars
Manchester, United Kingdom
18 Nov 2009 | Trip type: Couples New

We stayed here for the first time for a leisurely weekend. The architecture of the main part of the hotel is impressive and the atmosphere is warm and welcoming. The bedroom was very comfortable. There was a varied choice at the buffet breakfast. We had bar meals in the evening which were very nice. We made full use of the... more

Disapointing
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2 of 5 stars
London
17 Nov 2009 | Trip type: Couples New

"Disapointing" is probably the best way to describe this hotel. It has so much potential but lets its self down in so many ways. I would not recommend a visit. Reception are very small & whilst the staff try to help they are limited by resources. The room was also small and very hot, even though the heating was off... more

Management response from
DSteelCheshire, David Steel - General Manager

Good afternoon, May I say how hugely disappointed I am to read your feedback following your recent stay at Mottram Hall. I am especially disappointed as the vast majority of the issues you have raised can be solved today, subsequently your feedback around pillows, maintenance of the window, ambiance at breakfast with be dealt with in person immediately. I'm glad...

Undecied
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3 of 5 stars
wales
16 Nov 2009 | Trip type: Couples

First of all the surroundings of the hotel are just stunning, great views...i booked through a discounts website so got good rate comparing to other residents that night.reception is bit small, but the friendly staff (Richard) gave us a beautiful room.We decided to make the most of our stay, so went down to the health club, pool is bit small... more

Management response from
DSteelCheshire, David Steel - General Manager

Good afternoon, Thank you for your feedback. Firstly thank you for your kind comments in relation to our front office team, I will pass the kind words across to them this afternoon. In terms of other items you mention particularly that of the pool, lounge and food and beverage, I apologise that we have not met expectation in these areas....

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5 of 5 stars
england
7 Nov 2009 | Trip type: Couples

me and my husband stayed here for a 2day break, well what can i say? what an excellent choice. I am one for complaining but I could not fault this hotel. The service is just excellent, the food is delicious, the spa is so clean in fact overall I would reccomend this hotel 100%. more

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5 of 5 stars
Merseyside
4 Nov 2009 | Trip type: Couples

This hotel, spa and golf course is an excellent place to relax and unwind. Located in the fantastic cheshire countryside. My partner and I went for a golf weekend....and she chose very well. The course is a challenging 18 hole parkland course (easier front 9 tougher back 9) in excellent condition and is well maintained. Easy parking between club house... more

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5 of 5 stars
South of London
2 Nov 2009 | Trip type: Couples

The public rooms were very tastefully decorated and a pleasure to be in. What really stood out was the excellent customer service and helpfulness of all the staff, the whole team being very pleasant and with a smile, which is not, unfortunately, a common occurance these days. Food was very good again with the service to match. A most enjoyable... more

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De Vere Collection at Mottram Hall Also Known As

  • De Vere Collection
  • Mottram Hall
Address: Wilmslow Road, Mottram St. Andrew SK10 4QT, England