Stayed here with phoenix holidays for german xmas markets trip, was a bit concerned after reading reports, and all i can say to them is if you are having a bad day dont take it out on this hotel and staff. Hotel yes was in the middle of now-where but we were on a coach trip with excursions every day... More

stayed at hotel when on a christmas market trip staff were very pleasant and polite rooms were vey large and comfatable and the half board we had was qite pleasant for what we paid or the trip would recomend and would like to go back

This was an Xmas markets trip with phoenix travel. The only meals we had were the breakfast as we ate out each day. No problems with the breakfast (not the best but not the worst). Hotel approx 1 and half miles to train station or any form of transport (no taxi in village, so not easy for the elderly to... More

Stayed at this hotel 4 days with dinner included. We live in five star hotels so expectations were low when we made the booking. It was a pleasant surprise to find the rooms clean and comfortable. Breakfast was acceptable. Dinner was a bit disappointing, soup for starter and pork for main were served for all the three nights we were... More

We have just returned from 3 nights at this lovely hotel .It is the best hotel we have stayed in since visiting the Christmas markets over the past four years. The large rooms were clean, warm and very comfortable and the a la carte menu was very reasonable and delicious. The staff were very helpful taking time to translate the... More

This hotel has no staff on reception duty unless you are checking in or checking out. It does not provide soap or other toiletries in its bathrooms, so take your own. You have to walk down a path to get breakfast or any other meal. Breakfast is only available between 7.30 and 8.30 a.m. The bar attached has only seating... More

hotel was lovely, food good, plenty for breakfast, rooms warm as was restaurant .A bit out of the way but lovely scenery,snow helped it look magical.The staff were friendly and all in all we had a good stay .

OK not 5* but although food was plain it was well cooked & adequate. The Restraunt was not cold & as for the staff's attitude perhaps you get what you deserve! Yes the breakfast did run out on the last day due to several people making up rolls for their trip home! was previous reviewer one of these? Maybe As... More

Went on a coach holuiday to the German Christmas Markets and were placed in this hotels. Room's adequate and clean, although we had no heating in our room and staff were not interested to help even though there was snow on the ground! Food absolutely appauling................so angry that we had paid for food up front. I would be embarrased to... More