We had read the mixed reviews about this hotel ....... so went prepared! Actually, we were really pleased with the hotel, the stay in general and the service we got. Yes, the hotel could do with a bit of an update but it was very clean, the staff were polite and pleased tio help and the atmosphere in the restaurant,... more

The hotel is stuck in the 70's with it's decor and food. Rooms and bathrooms seriously need updating but were clean and towels were changed every day. The outdoor pools and area were nice. My major moan was the cost of a soft drink i.e. 3 euros for a can! So, sit down for your dinner with the kids and... more

We went to Carvoeiro and stayed in the Baia Cristal for 4 days during peak season in July and having read most reviews before going we wern't quite sure what to expect. To be honest, there was nothing to worry about. Alright the hotel isn't exactly 4 star but i couldn't really fault it for cleanliness. We used the hotel... more

We stayed there for four days , very nice hotel, clean room and excellent room service . We enjoyed our trip and in our last day, they provided us with a lunch( breakfast) pack since we we had to leave before breakfast time...very friendly staff.....strongly recommended.... more

we tend to holiday 2or3 times a year,always staying in 4or 5 star hotels,this in our opinion wouldnt make a poor 2 star.Bad management,incompetent head waiter,what a joke he was.Food was disgusting,room was dirty.We cut short are stay after only 2 days and paid to be moved .paul atkin more

Ok, so the Cristal Hotel isn't perfect, it certainly isn't a 4 star, BUT and its a big BUT, the hotel is very clean, our room was cleaned perfectly everyday, clean towels whenever they were requested, everyday if required same goes for the bed linen too. The service was good and the breakfast was lovely, with a massive choice of... more

My husband and I just returned from a stay at this hotel. Although the bed was a bit harder than we would like, we were otherwise pleasantly surprised. The room was a decent size by European standards. The two outdoor pools were quite nice, as was the indoor pool and whirlpool. Beaches are beautiful. As other reviewers have mentioned, you... more

Old hotel, seriously needing renovation. Nice outdoor and indoor pools. Wonderful view and inserted in a calm area. The breakfast is ok. Poor service: The room cleaning is very poor, and they only change your towels every two days. The reception staff worked very badly, since they have lost a very important personnal belonging left there earlier in the morning... more

The ONLY saving grace of this hotel is the fabulous sea view. Otherwise it is an awful hotel. Uncomfortable beds, shabby and poorly laid-out rooms, inadequate bathrooms, unfriendly service, never a parking space available. Definitely one to avoid. more