Not quite in the CBD, the Mantra is just on the edge but close to the train station. The rooms are spacious but typical of many urban business hotels - basic and just a little sterile. I've stayed a couple of times and quality and cleanliness varies. Some rooms have been excellent while others have had stained carpets and worn...
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Dear Dooragan,
Thankyou for posting some feedback regarding your stay at Mantra Parramatta. I am pleased your stay was comfortable.
My team have been working very hard on service over the previous 12 months, so i am pleased that you received great service at reception.
We have recently been doing a lot of work on the hotel, including replacing bedding,...
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My hubby and I stayed here over the Aust Day long weekend. We were impressed with the service, facilities and cleanliness of everything. Our room was updated, fresh and clean. The pool was lovely (albeit cold), the spa and both the regular sauna and the steam sauna were great. We didn't order room service or eat at the restaurant so...
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Dear Sylvialo,
Thankyou for your comments on Mantra Parramatta, after your most recent stay.
I am pleased that you had the chance to experience the Outdoor Pool & Spa - one of the great assets & hidden treasures at the hotel - as well as the Sauna and Steam room. These are a great place to unwind during your stay....
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Very clean, good service, good dinning. At the time dinner could only be served in your room because the dining room was closed, costing a bit more for the service. I had breakfast in the dining area, but you could have it served to your room, very good, no issues. The bath room was very clean and room service was...
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Dear MyGardenRules,
Thankyou for taking the time to write about your stay at Mantra Parramatta.
I am pleased that you found your stay comfortable and enjoyed our food and beverage offerings at the hotel.
You will be pleased to know that during January 2012, we have completed a 'bedding' program that means every guest room and apartment has had its...
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Stayed here for one night. Easy, quick check-in process.
Stayed in a Executive Spa Studio. The extra $40 was not worth it for the spa, which was really quite small but okay for one person. The bathroom itself was HUGE - very spacious, spotless and a joy to use. One of the best bathrooms I have used in a hotel...
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Dear 'ashieee',
Thankyou for your review on Mantra Parramatta - your feedback is appreciated.
You are right - our Executive Spa Studios are a great size !, We are very lucky at the hotel, that most rooms are quite spacious. I note your comments on the upgrade fee to the room, and will pass that feedback onto my team.
I...
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I recently stayed with my staff in this hotel for a conference. The Hotel is located on the edage of the Parramatta CBD and traffic around it was very congested both evening and morning. You need to allow time for traffic if travelling to airport. Hotel was obviously quite up market in its day but really needs a referbishment. the...
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Dear 'MWB 1963'
Thankyou for writing feedback on Mantra Parramatta. I really appreciate your comments
As you have pointed out, the hotel had needed some 'updates' to happen. I am pleased to say that over the previous 2 1/2 months, we have replaced bedding, TV's in all guest rooms and joinery on the hotel tower. We have also undertaken a...
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I booked a quiet room through a work website and when I arrived late at night after hearing continual loud sounds from outside I realised I had been given a room right on the train line. I rang reception and they quickly moved me to a quiet room at the back.
Mantra - top points for the staff member who...
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Dear 'aussie_travellers_90'
Thankyou for commenting on Mantra Parramatta.
I am sorry to read that the room you had been given, was noisy, especially after you had given us advance notice. I am pleased we were able to move you to another room, and that you were satisfied with this.
One of the great advantages of the hotel, is that we...
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Clean comfortable hotel room, Reception staff friendly and efficient. Room service arrived within 20 minutes, food was hot and well presented. Small kitchenette in hotel room, 2 electric rings, microwave,kettle, room fridge etc.
Had to pay for car park which with the price of the room thought should have been included but web page advises you have to pay for...
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We stayed here for one night with our 3 children in a two bedroom apartment as a stop over on a longer journey. The location is great, an easy walk to the train station, shopping and restaurants. The desk staff were friendly, but the hotel seems more geared to business type travellers than families. While the executive looking couple checking...
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Clean. Good room service menu and fast. Comfortable. Friendly staff
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Stayed here on the weekend with 2 kids, 2 adults. Comfortable, affordable, close to everything, friendly and helpful staff. We will be back!!
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Dear 'Cacao'
Thankyou for taking the time to write about your experience at Mantra Parramatta. I am very pleased that your stay at the hotel was pleasant and you found our staff friendly & helpful.
I agree that the location of the hotel is very convenient, and with the option of either Hotel rooms or Apartments accomodation, we are a...
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