I stayed for one night on the way to Canberra. The front desk service was friendly and helpful. I stayed on the 4th floor. The room was decorated with new taps, shower etc but small bathroom. However,it was clean and loved colours. The room was nicely painted with modern colours. King size bed was so so comfortable. Body pillow was... More

Very nice, clean hotel. I am staying here nearly a month so in that length of time would see the bad side of a hotel if there were one. The rooms are spacious and clean, modern bathroom, large LCD TV, good selection of satellite channels, reasonably fast Internet (although it is wired only). Breakfast buffet is pretty good, fresh egg... More

I checked in on Christmas Eve and the front desk staff was pleasant, efficient and wished me a Merry Christmas. My room was clean, comfortable and nicely appointed. I had a small round table, an easy chair and a king size bed. On the first day, the housekeeping staff learned I was a late sleeper and carefully avoided tending to... More

We were staying at the ParkRoyal as a combination of work and pleasure. We had a seecond bed put in the room (2 x queen beds) so that our 7 year old daughter could stay with us. The rooms appear to have been recently renovated and were clean. The beds were comfy - lovely soft pillows and the furnishings were... More

We booked an overnight stay to follow a function in the hotel ballroom. The front desk service was obliging and helpful - they get 4 stars straight away! Our room on level 4 was comfortable and clean, our night was restfull and the buffet breakfast with the chef cooked omlette was enjoyable and enjoyable. If I need to return to... More

What a lovely surprise to find a hotel who gives outstanding service, from the moment we checked in to check out time. All staff gave outstanding friendly service. The room was great, lovely deco and spacious. The buffett breakfast was amazing from making you own fruit juice to the chef waiting to cook your special omlette. Will visit again when... More

I generally prefer a 'character' (ie old, heritage) hotel, but this seems hard to find in Parramatta, so went with a great deal at the Parkroyal that included buffet breakfast and parking. It's not character-filled, and our room didn't have views (maybe some on higher floors do), but the hotel has some nice elegant design elements and is altogether very... More

This hotel is in the heart of the restaurant area of Parramatta - only a minutes walks from some great restaurants and bars. Onsite parking was fantastic. Rooms spacious and clean. Bathrooms fresh and clean. Room service excellent. Views aren't great but I was there on business and this does not matter for me. Staff very friendly and helpful. Comfortable. More

My husband and i stayed for 1 night, we found the room small and the bathroom smaller! When we looked out the window it looked over a dirty alleyway, and cigarette buts were all over the tin roof just outside of the window. The staff are not very friendly, our room was right next to the lifts so it was... More