The customer service was absolutely horrid! They have to learn the basics of hospitality domain. Even though we booked more than 5 rooms, they didn’t care about our basic needs and queries. We were really disappointed with the hotel. There is lack of good hotels in this city. No value for the money which you’re paying.

Lot of bed bugs- one day i was literally no sleeping- one day suddenly i woke up at 12 midnight to see as many bed bugs around me sukking my blood. i was shocked, started collecting them as and when they statrted coming out of bed, pillow, feom my night dress- i have collected nearly 15/2hrs, another 10-12 got killed... More

Isaac's Regency was an OK place about 4 years ago but now it's the pits.Changed 2 rooms before we could find a clean one.And that too after having prior reservations .Even then found out that the TV didn't have a remote and there was no telephone instrument in the room despite having a connection. The staff in the restaurant are... More

we enjoyed a very nice trip at Wayanad through Malaysia holidays chennai . hotel staffs are very cooperative , actually malaysia holiday concern made it as a better arrangement .when its comes to sightseeing it has lot of places to see and awesome climate conditions . but previously we need to plan the trip and food items .

This hotel was 1stly a mistake. We had to make a detour due to political problems so we booked last minute at this hotel. When we got to the town, we thought it was an excellent hotel because all the bill boards had a picture of the hotel and it looked pretty decent on the boards. But when we got... More

The room is poor considering the price,you get a tv, bed, a dirty bin and some musty furniture. The level of cleanliness was just about bearable - how hard is it to remove cobwebs?! We slept well even though it can get quite noisy outside - it just seems to echo. We ate dinner here and although the dining room... More

Room were clean but average for the price, pretty expensive for what you get. Asked reception to organize a safari at the local wildlife reserve, everything seemed pretty vague but went for it, the price was good but the safari and the driver we got was less than average. The foor\d in the restaurant was good and good price, the... More

The amenities here are fit for truck drivers going on daily tours, I have absolutely no clue why makemytrip has it on their itinerary, the service is horrid, the bathrooms look like PIG STIES....The folks at the reception are RETARDED.........NEVER EVER EVER venture to stay in this hotel. It is'nt a hotel, its a cheap lodge

Was in Wayanand with family to relax and also meet with friends. The Hotel was in the heart of the city, so we could move around from this spot. The tariff was moderate and the room quality was very good. Plenty of water in the toilets, clean and tidy. Food was very affordable and great Kerala taste. Beef curry was... More