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Villa del Palmar Cancun

4.0 of 5
Carr Punta Sam Km 5.2, Playa Mujeres 77400, Mexico
Hotel amenities
Villa del Palmar Cancun
4.0 of 5 stars 376 Reviews
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376 reviews from our community

What travellers say about this hotel
  • Room service(21)
  • Very nice(15)
  • Time share(15)
  • Hotel zone(14)
  • Golf cart(10)
  • Hot tub(9)
  • Not good(7)
  • Pool area(7)
  • Timeshare presentation(7)
  • Breakfast buffet(6)
Traveller rating
    128
    140
    55
    25
    28
Only show reviews for Family (100) | Couples (210) | Business (2)
Date Rating
arizona
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 24 May 2012 NEW

Nice room. Everything else was awful. Terrible Food, unusable beach , nothing to do. Would not return. More

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Athens, Georgia
1 review
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 14 May 2012
9
people found this review helpful

I have made many trips to Cancun, Cozumel and Playa del Carmen since 1984. I am sorry to say this one was by far the most disappointing. The facility is lovely..maybe a bit sterile for my taste, but nice and they are dire need of a head chef. The beach is not usabel except for sunbathing. Lots of sea grass... More

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Clearfield, Pennsylvania
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 13 May 2012
7
people found this review helpful

If you want to be pampered and get away from it all this is the place to go. Rooms are beautiful. The staff is wonderful and they really make your stay special. Davido restaurant is outstanding and Zamba has the best mexican food. The pools and gardens are beautiful. My husband loved that golf was only five minutes away and... More

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Stockton, CA
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 13 May 2012
8
people found this review helpful

I'd read reviews for Villa del Palmar Cancun and was unsure of what to expect. If you're looking for partying and night life (like in the hotel zone) you won't be happy here. But if you want a little luxury, beautiful Caribbean views, great landscaping, peace and quite, great service, you'll surely find it here. We had a lovely one... More

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Juan Carlos Gonzalez, Quality Manager at Villa del Palmar Cancun, responded to this review
25 May 2012

Dear Guest, We are very pleased to know that you enjoyed your stay with us and we want to thank you for taking the time to submit your comments to Trip Advisor. We look forward to welcoming you back in the near future. More

Chicago
1 review
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 10 May 2012
8
people found this review helpful

We are avid fans of the Yucatan penninsula's 4 and 5 star resorts; love travel just off season to escape all the people; and are foodies--used to great Chicago restaurants. And, we just loved our stay here! The architecture is really interesting, kind of "seventy's orang and yellow, blocky-cubist meets indigenous stone tile and palapa top village" look with many... More

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Juan Carlos Gonzalez, Gerente de Calidad at Villa del Palmar Cancun, responded to this review
25 May 2012

Dear Guest, On behalf Villa del Palmar Staff we want to thank you for taking the time to write about your experience on tripadvisor. Our Architect Designer will be pleased to read your comments about the wonderful job he did with the resort. At your return you will find a selected variety of music, we are working very hard on... More

Chicago, Illinois
1 review
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 6 May 2012
9
people found this review helpful

Long story short the service, food, and resort were excellent. The location was a bit outside of any of the culture that you would hope to participate in when you go to another country and from what I saw all the travelers there were fairly cookie cutter and weren't really up for an adventure. Outside of that you couldn't really... More

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Juan Carlos Gonzalez, Quality Manager at Villa del Palmar Cancun, responded to this review
9 May 2012

It is a great pleasure to read your trip experience and please be sure we will share your comments with the Villa del Palmar service staff. We are sorry to learn that your experience with the timeshare presentation wasn´t what you expected, we will continue working to complete the circle about the whole experience at Villa del Palmar. More

Ashland, KY
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 May 2012
5
people found this review helpful

Beautiful resort. Wonderful service. Hammocks on the balconies were a perfect touch for great relaxation. More

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Juan Carlos Gonzalez, Quality Manager at Villa del Palmar Cancun, responded to this review
9 May 2012

Thank you for taking the time to submit your comments to Trip Advisor. We are very pleased to know that you enjoyed your stay with us. We look forward to welcoming you back in the near future. Regards More

waterloo
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 May 2012
6
people found this review helpful

Me and my wife stayed in this hotel from April 1 to 8.We got upgraded to 1 bedroom which is great to have it.It took us about 2.5 hours to get a room since we came at 11 am.Remember to change your clothes on the airplane so you are ready to jump in the pool.Best food is serve at Mexican... More

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Juan Carlos Gonzalez, Quality Manager at Villa del Palmar Cancun, responded to this review
9 May 2012

Your comments and recommendation to other travelers are greatly appreciated. We are delighted to share with you that we are strengthening our services training programs to continue providing the best vacation experience. We at Villa del Palmar Cancún look forward to your next visit in hopes that we can impress you even further with additional new and exciting wellness &... More

Lexington, Kentucky
Senior Contributor
21 reviews 21 reviews
Reviews in 7 cities Reviews in 7 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 30 April 2012
12
people found this review helpful

We visited this resort for a week and had a fantastic time. The only people we encountered during our stay who had anything negative to say had signed up to listen to the 90 minute time share talk to get a discount on an excursion and felt pressured (we chose to do our own thing and not waste our vacation... More

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Juan Carlos Gonzalez, General Manager at Villa del Palmar Cancun, responded to this review
2 May 2012

Dear Guest, We would like to thank you for taking the time to post your comments about your stay with Us. It is a placer to know that You had a wonderful experience at Villa del Palmar Cancun. We are taking note about Davino restaurant comments. Also We’ll review all our dessert dishes to make the improvements they need to... More

Chicago, IL
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 29 April 2012
1
person found this review helpful

We went to the resort on a deal and had great expectations. I felt that the welcoming staff was very nice, but most of the restaurant staff needed to be more customer friendly. The room was nice with the hammock, but I heard knocking all night as they were moving something or working on something throughout the night. We really... More

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Additional Information about Villa del Palmar Cancun

Carr Punta Sam Km 5.2, Playa Mujeres 77400, Mexico
Price range (per night):* INR5,573 - 18,632

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