When we arrived they had a car service pick us up from the airport. They greeted us at the entrance of the hotel with a bell boy that took our bags and knew our names and champagne. Thy treated us like we were royalty. There was a free hyrotherapy included with our stay. We also did the spa for couples... more

La Amada wasn't terrible but it wasn't great. It is new and it shows. The service has a long way to go to get up to the level of the 5 star hotel they proclaim to be. The environment is a little sterile and lacks charm. the staff wasn't very knowledgeable. They advertise having a library and game room (a... more

Let me start out with saying the La Amada is one of the best hotels I have ever stayed at. My spouse and I just returned from staying 10 days (October-2009) & enjoyed every minute. This was our 5th trip to Cancun and much different then the previous visits when we stayed in the hotel zone. I can tell you... more

AMAZING. La Amada is far removed from the chaos that is the Hotel Zone yet close enough to stay in the mix if you feel like being one of those Hotel Zone partiers. Thankfully, the guests at La Amada aren't tourists, they're travelers (read: not NASCAR tank tops or braided hair beads). The resort is laid out much like an... more

this hotel is amazing! you will not be disappointed staying here. ground & hotel are beautiful. everything is new & modern. staff is wonderful. very friendly. we traveled with our two children ages 4 & 7 and we were a bit concerned that although billed as a family resort it would be a bit awkward. this was not the case... more

We just returned home from a stay at La Amada from 10/17/09 to 10/24/09. I feel as though our experience was a little different than most and I am not sure why. There were probably many contributing factors. FYI - After you get your luggage, but before you get outside the airport you will go through a section where there... more

I read every review I could find about La Amada before we left. It just sounded too good to be true. But it really is an amazing place. It's in a quiet, remote location, and felt very secluded. And, I don't know how to describe it, but the fragrance at this place is the icing on the cake. The lobby,... more

Overall, the hotel was nice but it is not a 4.5 star hotel as it claimed. We upgraded our room to the beach front 2 story suite but we were a bit unpleased. First, we paid more and we ended up with a plastic pool. The one level suite was cheaper but had a tile pool. The pool also auto... more

We went to La Amada in the beginning of October for my 40th Birthday with my husband and 10 friends and had just an AMAZING time. From the minute you walk in the hotel, met with cool fragrant towels and champagne , you know this is a special place. The staff was outstanding, the rooms gorgeous, the food excellent, and... more