we stayed at the hotel the weekend of the 4th because my cousin was actually throwing a party there. it is by no stretch the hyatt or the hilton but i had fun except for the night of the party it was in general very quiet. my room was kept clean, i mean breakfast wasn't impressive but remember it's how... More

i must say we got a two for one special the first night it had a pool party it was good me and my friend had a great time there, the staff at the front desk was polite and the pool area is to die for i would advise anyone to try THE WEST PALMS HOTEL THANKS GUY More

the dining area have cobweb, the rooms are stuffy if you are asmatic, or suffer with sinus don't go the staff are not helpful you have to treak up with your luggage up the hill to your room, horribble. uggg More

This trip was intended to be a relaxing weekend locally. I'm from Trinidad. Much to my surprise, you park your vehicle at the base of the hill - into the reception area - greeted or not greeted! by persons who seem to have other agendas aside from serving persons entering the front door (busily talking to each other - as... More

Please do not stay at this hotel, I had a horrible experience. It was the worst experience ever! 1. The hotel did not see it fit to call and let us know beforehand that a party was taking place on the premises. They should have called and let us know so that we would have gone somewhere else. We phoned... More

The room is not as nice as you would expect, nice bed, very small TV, no kettle. Imagine room service coming into the room at 11:30 when check out time was at 12 p.m. West Palm, at least you could provide "Do not disturb" signs. After screaming we're still in the room, the lady still opened the door, then said... More

I stayed at this hotel between 24th Nov 09 to 4th Dec 09.I was there for CHOGM and worked close-by.The check-in period was uncertain as they did not prepare the rooms in advance.When i eventually got my room ,it smelt like it had not been used for a long time.The A/C unit timed my sleep and became noisy at 2... More

Easter weekend 2010 The rooms- the glass door covered by a thin curtain allows you to see another guest in their room as long as their room light is on. The "tea station" consists of 2 cups and an electric kettle( no spoon, tea or milk/sugar) to obtain any of those things; please pay at the resturant. If by chance... More

This hotel is quite new, well set up and has lots of potential, however it must not be well advertised as it had few guests other than us. Food was great and staff were very attentive to our requests. Pool is awesome for kids and to relax. They are not very close to amenities such as grocery etc but are... More