Second stay at this hotel,as before choose deluxe room in new blocks at the rear of old building. Rooms excellent as previously reviewed, construction works now finished on old building so no noise and renovation of old building looks to be of good standard and rooftop pool is a great feature. Only cons, wifi very slow and no egg chef... More

I recently booked online and experienced an script error after payment completion. It did not direct me back to the merchant website. When I called up Crystal Palace reception, the call-desk staff speaks poor English and I have great difficulty understanding them. The call-desk staff was unhelpful and unable to tell me what was going on. She kept saying that... More

perfect rooms, clean every day 3!! swimming pools and cheap ,we go back every year for at least one month, its worth it. also nice and professional staff and 24 hour roomservice and close to every mayor attraction in pattaya m dolman holland

Stayed in a deluxe room in one of the two new blocks behind the old building [which is being renovated so construction noise from 9am until early evening] Excellent new large rooms with balcony,wifi, mini bar, a/c and large bathroom with separate bath/shower. Location is good, 50m back from Naklua Rd so quiet [ apart from construction noise] but easy... More

I moved to thailand in august 2011 and when i was visiting pattaya me and my bf would stay in crystal palace , very reasonable prices 800baht a night and fantastic rooms. clean tidy modern couldnt ask for anything more. although the hotel is on naklua road transport to and from hotel is great. tuk tuk regulary drive past and... More

The hotel consists of 2 buildings. I don't know what rooms in the old building look like, but as far as I heard they are quite small and none of them has a balcony. I checked out the reviews on this hotel before booking so I preferred a room in the new building (deluxe room). The interior was modern and... More

booked through an agent and at £22 a night it was terrific value...with buffet breakfast for all tastes. Room was good size.flatscreen tv,minibar in fridge,quiet a/c, large comfortable bed.swimming pool on terrace with bar. small shop on ground floor. very pleased and would use again..

The hotel is nice & new. The rooms are excellently appointed and good value. However, the front side of the hotel is on the super busy Pattaya/Naklua road & was where I stayed. Actually, I am quite tolerant of standard street noise but across the street from the hotel a small apartment building was cutting floor tile in the early... More