We stayed here for a week half board for the Ironman that was held in Alcudia. Everything was almost spot on except a few niggles which i will explain....
Thomas Cook were terrible. As soon as we arrived at the airport in the UK though to Palma, they continued to disappoint. We had a bike box which was paid for...
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We went with Thomas Cook on a My Style Holiday from Bristol for our 30th Anniversary.
Good Flight there and back esp. with Priority check in and 25kg of Luggage
Hotel
Check in very efficient they new it was our Anniversary said congratulations though that was it no other special treatment.
Room modern design had asked for a High floor...
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Dear guest,
First of all, thank you’re your time to write your review about Iberostar Albufera Playa. It is a pleasure for us to read how much you have enjoyed your stay with us especially in so a special moment like holidays.
We are delighted with your powerful and positive words describing our complete services and facilities.For us is a...
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We stayed at the hotel for three nights late April and really enjoyed our stay, the only thing that tainted it was Thomas Cooks vastly different description of the hotels facilities!
Arrival- hotel foyer gorgeous, but no welcome drinks offered, which I thought was a shame as it costs the hotel so little and is a nice touch we have...
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Dear Guest,
Thank you for writing your review from your recent stay among us at Iberostar Albufera Playa. We are grateful that you value us so highly. Thank you very much for your motivating comment. Your feedback motivates us to continue working with illusion and enthusiasm improving better services and facilities. We will continue working to improve your next experience...
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Looking forward to the new dining experience being less crowded providing all restaurants are open but don't think the dine around will help as the other hotels have a lower food rating might put more pressure on the ib playa.as we have suites booked the new design should be nice just hope we get the requested block. When we return...
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Reviewed 9 December 2011
Reviewed 13 October 2011
I recently stayed with my family for two weeks at Albufera Playa Hotel.
Our feelings are quite mixed after this holiday. The Platja De Muro area and Mallorca over all were as expected and very nice, but this we knew after spending our spring holidays there in last 12 years. So you can imagine we have experiences from several different...
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Dear guest,
First of all we want to apologize for all the inconveniences you had during your stay. We are very sorry to hear that we could not fulfill your expectations .
Some of the problems you mentioned are totally under our standards and we have already taken action in order to meet our standards again. Your comment will certainly...
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We had a lovely stay at this hotel in April. The location is very quiet. Very few shops and no promenade or bars to walk out to. This particularly affected us because the hotel entertainment was limited. It may be better in summer when everything is in full swing. The hotel is right on the beach next to a small...
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We stayed for 1 week during Easter, my husband and two kids(10 & 11). We stayed all inclusive and traveled with thomas cook. We had two Rooms joined witha door in the middle, both had large bathrooms and mini fridge, pool view balcony And air con.
All inclusive was great, super service and amazing choice of food- something for everyone!...
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Dear guest,
We are delighted to read that you felt welcome in our Iberostar . Thank you for describing with so a powerful words our complete services and facilities.
Thank you for highlighting out the personal service and friendliness of our staff as well our outstanding cuisine and varied gastronomy. Those are very important aspects for us and the key...
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Our family of 4 arrived Saturday 7th April, for a week, just like the previous reviewer but our experience was nothing like theirs...it makes us wonder if we were even at the same hotel! LOL!
We were half board, not all inclusive, mainly because we wanted to get out and about and see the island. When we arrived we asked...
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Dear guest,
First of all, thank you for your motivating words. It is very important for us that our guests feel welcome and comfortable within the whole Iberostar Albufera Playa area and we are glad to hear that we succeeded. We also would like to thank you for pointing out our staff. We are delighted to hear that you felt...
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Booked up for Easter All Inclusive to this hotel, because of the good ratings and also having been to the Iberostar Gaviotas playa in Jandia last easter, which was excellent in every way.
Arrived at the hotel mid afternnoon.Got to our room, which was fine, and headed down for a much deserved refreshing drink.My husband was told only one main...
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Dear guest,
First of all we want to apologize for all the inconveniences you had during your stay. We are very sorry to hear that we could not fulfill your expectations in Iberostar Mehari Djerba.
The head departments involved have been informed about your comments. We will certainly take in our consideration and we will do our utmost to improve...
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This paradise is to die for! Excellent staff. Amazing location steps onto the beach. There was a large variety of food everyday. The kids loved the kids club and refused to come out with us as they wanted to be there. The rooms were so clean. I do not understand why it has 4 stars as it is an excellent...
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