We stayed 2 weeks at the Metropole Hotel. Very good breakfast buffet. Very friendly and helpful hotel staff. Big rooms with good beds on 16 floor.Close to the shops, It is not necessary to take expensive taxis, you can rent a motorbike or stop a taxi on the way. It will cost you 200 Baht to the Central Festival. Good... More

I still wonder why I had booked myself in this hotel, when there would have been better choices.. The hotel is a modern 4 star, but in the wrong location.. Patong beach and all the major beaches are 1 hour drive from the hotel... so I had to spend a lot traveling back and forth from the hotel to Patong,... More

It is getting old and the owner didn't do anything about it. Bad experience since got out of the elevator. The hallway has cigarettes smell. The room wasn't smell good either. Stain on the floor, bathtube and restroom ceiling. Water is rusty brown. Why did they let this happen. My wife and I had to use bottled water to brush... More

Hotel suited on best location of Phuket Town where you will be convenience to find local shop, foods or shopping mall and chain restaurant. Room has carpet floor which I not really like, Bed quality seem old as hotel build years. Breakfast provided as limited choice and not at interest for my morning. More

I had no choice but to book in this hotel on the Internet. I didn't even have time to search the hotels reputation. Bad customer service, bad communication and too many extra fees but you don't get q good and quality service. More

We booked this hotel as an end of holiday destination to look round Phuket. Looked imposing from outside, however the smell of the lobby hit us as soon as we walked in. Was a sort of warm, smelly food smell. Not nice. Catches your throat! I went to the hotel lobby toilet and had to walk past a ventilator fan... More

We stayed at this hotel for one night as it was organised by our travel insurance because our daughter had surgery in Bangkok Hospital in Phuket. It was awful. When we arrived, exhausted and stressed, the lobby and outside area was full of young people. At about 10pm, the night club started up and the music pounded out music till... More

Was given overnighrt stay by airline when plane had technical difficuties on resent trip. Service ordinary, food terrible even if it was for free !. Room was not clean - dead coackroaches and carpet fleas. Water in plumbing was brown and bath and toilet was stained . Would never stay again would have rather spend the 24 hours extended stay... More

We stayed at this hotel twice, one night each time. It fitted us perfect as we wanted to make some shopping around in Phuket Town (there are plenty of small shops) and also needed time to arrange and buy ferrytickets to the islands. The Metropole have a swingpool on the roof who was nice to refresh oneself at. The chinese... More