the service in the hotel was poor unless you are rusion, the pools are awsome but the pool bar service is slow, the two beach front restraunts have good and friendly service the food and entertainment were also good in these two restraunts, the free shuttle bus to patong beach and patong city were also good. More

Words cannot describe how bad. Actually they probably can. It started with the surly staff. Now, I have worked in hotels, and I understand that guests can be difficult, but maybe wait until you have had one interaction before acting pissed off; and as a general tip the first words out of your mouth shouldn't be "Passport". It's vacation though... More

We're on our honeymoon and we told them that. We arrived to an OK check in, and were eventually taken to our room where we were greeted with a plate of fresh fruit which was lovely. However we had two single beds. We asked three times to have our bed made into a double before it was done. The next... More

pool and gardens were great, the room was not nice, there were ants and very very old. bathroom was not pleasant. we stayed her for a couple nights as had a connecting flight so booked somewhere cheap. if looking for a cheap room with nice pool then this place is fine but otherwise I wouldn't bother again More

sawasdekha. returning after 1 year we found our home away from home was just as nice, yes it is getting dated and does need work on pipes etc but hey we don't go to sit in our room we go to venture out and about. The staff are just amazing, I read a comment earlier that someone had stuff stolen... More

I traveled with my family and stayed here for 4 days. Though we had wait for some time for the check in but the free room upgrade was a nice surprise. The rooms very nice with large balconies overlooking the swimming pool and the sea visible at some distance The pools were nice and clean and kids had loads of... More

I found that the staff were very friendly and always willing to help. We arrived late in the evening, on our first night and our room was bad, it was dirty, I mean the room needed a piant and a good clean. Being tired we waited for the next morning to complain. Within a few hours we were moved to... More

We stayed at the Thavorn Palm Beach Resort in Karon for 14 nights with our family of 5 in June/ July 2011. I have stayed at this resort before many years ago and loved it then but after reading some of the comments on Trip Advisory I was a little concerned, however I still booked my trip and did not... More

While not one of the best hotels I have stayed in it certainly was not one of the worst. The staff were so friendly, and went the extra mile to make sure everyone was happy. It's a shame that the decor of this hotel lets the side down, because although it is spotlessly clean, it is starting to look tired... More