The staff at this hotel are amazing, very friendly and willing to help with any questions you have. We were never left waiting for a drink or to be seated, they also had a great Halloween party for the guests. We read a few reviews that Kata Beach is a far walk but it is not, it is with in... More

I have stayed at Serene 3 times now and every time I have been impressed with the service the quality of the rooms and the meals. The two pools are fantastic, but the beach is only a 5 minute walk away. Some great restaurants and markets in Kata itself as well. More

The hotel is well situated about 5 minutes walk from Kata beach and quite a few decent dining options nearby. Also you can get a tuk-tuk to nearby Kata Noi beach for 150 baht.Its about a couple of miles away but up a steep hill so walking not really recommended. The Serene Resort has a decent pool and friendly staff.....rooms... More

This hotel should really be rated as 3 stars, but it's a good option if you don't mind the basic room. The pool is definitely the high point of the hotel. Another good point is the tour shop by the entrance, many options and fairly good price + very nice staff. The location is good, close enough to the beach... More

Just letting people know that the Serene Resort will be having major renovations going on between May - November. Resort will still be open but be warned of the possible inconvience. Not all agents are aware of this and it could mean a make or break hotel to some. More

Me and three other friends stayed there five days and we really enjoyed staying at this hotel...the rooms are very comfortable and clean daily..the breakfast buffet was very good! the hotel is very good located, just 300 mt from Kata Beach and very close to the shops and party area..We had just some problems with the reception staff because noone... More

The administration was good. The manager was nice but the reception was rude. Yes, they were really rude. No service mind from them. We had a problem about booking but instead of dealing with the problem but the staff were humiliated us that we were cheap. There was only one staff at the counter was friendly to us. We talked... More

The staff are inefficient and rude. They made mistakes with our booking and were completely unapologetic and unhelpful. The rooms themselves are dirty, and the restaurant overpriced. The only nice thing about this place is the pool. More

Hi Godd Hotel to stay with partner, enjoy the poolside and entrance to seaview, and its in good location. More