This is a nice modern designed hotel. Too bad that the staffs, and interestingly the 40s lady at front desk who is supposed be the hotel's representative was really terrible. The staffs are generally lazy and really don't care about your well-being. Even though we booked 'grand sea view' room. We were given the most furthest away room that can... more

This hotel is only about 5 minutes walk away from the southern end of Kata Beach. It's up a steep hill but if that doesn't bother you then the location is excellent (including good news of the Ocean from up high). The rooms are pretty close to a 5* quality and nice and large, including a balcony. DVD player with... more

The receptionist wasn't very helpful when we asked them to help us make a phone call in Thai for the confirmation of the car ferry to Koh Samui. Nice room with zen like design with a nice view of the pool. The location is not too bad, pretty near to the main street with food and some shopping. However, a... more

Just returned from a 5 day stay in a grand Jacuzzi deluxe room at the Sugar Palm Grand. The room is very comfortable and good sized. Amenities include a modern flat screen TV, featuring more than 10 channels , a DVD player (you can rent DVDs from reception) and the usual provision of toiletries. There is quite a large refrigerator... more

We had a Pool-Access room for 4 nights and had had a very great stay. The staff were very friendly, nice and willing to help (day-shift staff less than the night-shift). We loved the design of the hotel - big tub, large room and bed and very cozy and soft mattress. Our only complaint would be the hill and slope... more

I stayed in 3 hotels before finding this one..then I fell in love:) Amazing modern new hotel. Huge rooms Super bright Beautiful balconies Amazing views Close to the beach and Kata center Free Internet in room New big flatscreen tv dvd player Peaceful Amazing atmosphere and design Pools right outside ur balcony door...jump into the pool directly from ur balcony... more

we've stayed for 10 nights becaused we loved this hotel. The people were very kind and helpfull. The room was great and the private jacuzzi is to be recommended. I understand if the hill can put people of, but if your walking skills are in order, there shouldnt be a problem, could be a problem for elderly.. the pool is... more

My wife and I stayed here in April at the end of our backpacking tour of Southeast Asia. I found this hotel on Agoda for only $25 per night. Upon arrival at the hotel you are greeted at the front desk with a tropical fruit drink and cold towel. You are then taken by golf cart to your room as... more

This hotel was the high of our asia vacations! It is an unussual hotel for phuket, but that's what makes it great. You have to question your self if you prefer a normal beach resort with old decorations and full of kids and anoying old couples, or if you rather have a great stay at a design hotel, at a... more