Great Virgin flight and one hour taxi transfer provided by The Holiday Place. There were six of us in the group, each in own room. Efficient reception and check in and helpful bellboy who took our bags to block 1 where were all allocated. He was still helpful despite being unable to tip as I had no pesos yet! Spacious... more

once again...an amazing time at the breezes jibacoa! the food is bland..but what do you expect...one should not expect fine dining...the food is plenty, there is enough variety and noone i have been with the last 3x has ever been sick. It was octoberfest and there were lots of games and lots of fun....you can choose to participate or not...fun... more

Only one week away from my second trip to Jibacoa. I visited last year, the first time travelling abroad alone on vacation. Started the holiday with three days in Hotel Telegrafo Havana where I found everyone to be very friendly. No problem walking the street as a lone female. Enjoyed entertainment arranged by Virgin to wonderful Tropicana it's a must,... more

First of all let me just start by saying we are not moaners or fussy, so apologies if this review sounds like it was written by Jeremy Clarkson! We read the poor reviews of this hotel on here before traveling and I am afraid to say that not all but an awful lot of the negative comments do have some... more

After reading some of the reviews we were reluctant to go. However we found the whole expericence fantastic. The entertainment was good fun and the staff done there uppermost to involve everybody. The vigin rep I found very helpful and informative, the trips were a great experience. The room was clean and the air con was great. I travelled all... more

We visited this hotel for 10 nights at the end of September. Despite the other negatives reviews we decided to choose this hotel and glad we did. It was spacious, clean and there was plenty to do. Our room over looked the pool and was massive, lots of room for your things and bathroom was nice, shower hot and powerful.... more

Our second trip of many to come!! We love this hotel. Great location (tucked away at the base of 2 mountains on the ocean - nothing else around) Great staff (everybody is super friendly and efficient and even remembered us from a 1 week stay exactly a year ago! AMAZING!) There is lots to do right at the resort. Snorkeling... more

After arriving at the resort it looked nice and welcoming with what seemed a good level of customer service. The next day we had a meeting with the virgin rep (Leonardo) and we booked 2 trips with him . Later on we realised he overcharges us for the Havana overnight by £15 each and this was confirmed by members of... more

After reading many of the reviews I was in two minds whether I booked the right hotel for myself and husband. Although it is out of the tourist area of Valledero it was great. Staff and service was second to none. They couldn't do enough for you. The rooms were good, pool was great, beach was ok apart from a... more