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All 1 Praia do Carvoeiro hotels »

Hotel Baia Cristal

4.0 of 5
Vale de Centianes, Praia do Carvoeiro 8400-525, Portugal
Hotel amenities
3.5 of 5 stars 137 Reviews
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137 reviews from our community

    Trip type
Traveller rating
    39
    54
    27
    11
    6
Date Rating
ABond78
1 review
2 helpful votes
5 of 5 stars Reviewed 8 January 2012
2
people found this review helpful

We arrived to the hotel on new years eve, where we had booked in for the hotels meal/party. We arrived quite late and all efforts where made by staff to make us feel welcome, even having special food made for me as I am a vegetarian, it was a great night!! The rooms where big with comfortable beds, cleaned every... More

Was this review helpful? Yes
Correia Patricia, General Manager at Hotel Baia Cristal, responded to this review
9 January 2012

Dear Guest: Thank you very, very much for your review! Guest's satisfation is our main goal, and we are on the right way! I hope that this will be the first of many nice holidays, spent at Baia Cristal! Best Regards from all Baia Cristal Staff! Patricia Correia More

dhsYorkshire
Yorkshire
Reviewer
4 reviews
4 helpful votes
3 of 5 stars Reviewed 5 January 2012
1
person found this review helpful

The food is, as earlier reviews say , truly awful. Probably worse during my visit as there was so few guests it was waiter service for dinner initially.Then a limited buffet. I had already decided to have a good lunch out then have soup and / or a salad in the evening but the first two nights sent me out... More

Was this review helpful? Yes
Correia Patricia, General Manager at Hotel Baia Cristal, responded to this review
9 January 2012

Dear guest: Thank you very much for your reviews. They will be taken in consideration and we will improve accordingly. Best Regards Patricia Correia More

Rknight_55
Leicester, United Kingdom
2 reviews
1 helpful vote
5 of 5 stars Reviewed 29 December 2011
1
person found this review helpful

Stayed for 9 days over Christmas. Spotless hotel. Greeted by Margarida on reception shes lovely as are all the staff. My room was a double and very spacious with a wonderful view. The sunset was amazing to sit and watch, with a drink from the minibar ( which was a reasonable price too). Great food ,excellent breakfasts..something for everyone. The... More

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Correia Patricia, General Manager at Hotel Baia Cristal, responded to this review
2 January 2012

Dear Guest: All the staff is thanking your comments and kindness. Guest satisfaction is our main goal, and it is great to see that we are on the right way. We will be waiting for another visit! Happy New Year! Patricia Correia General Manager More

nanaelaine
Co Durham
Senior Reviewer
9 reviews
3 helpful votes
4 of 5 stars Reviewed 27 December 2011
1
person found this review helpful

The hotel was nice with lovely views. We had a car so getting about was no problem but they did provide a bus into the village. Rooms were large and comfortable and breakfast good, plenty of choice so no one should go hungry! Steamroom was out of order during our stay but the sauna and small indoor pool were enjoyed... More

Was this review helpful? Yes
Correia Patricia, General Manager at Hotel Baia Cristal, responded to this review
29 December 2011

Dear Guest: Thank you very much for your Review. It was truly a pleasure having you here, at Baia Cristal, and we will be waiting for another visit! Happy New Year! Regards from all Baia Cristal staff, Patricia Correia General Manager More

davidhlm1
cornwall
1 review
2 helpful votes
5 of 5 stars Reviewed 19 December 2011
2
people found this review helpful

Had a great two week stay, The hotel was very clean and well maintained Rooms very spacious and cleaned daily. All the staff are very efficient and friendly,Good bar with entertainment and reasonable prices. Ten minute walk to town and beach.Good selection for breakfast, Food was hot as it should be. All in all an excellent holiday for the money. More

Was this review helpful? Yes
Correia Patricia, General Manager at Hotel Baia Cristal, responded to this review
23 December 2011

Dear guest: Thank you very much for your comments and kindness. Guest satisfaction is our main goal, and it is great to see that we are on the right way. Merry Christmas and a Happy New Year! Patricia Correia General Manager More

dan c
Weston-super-Mare, United Kingdom
1 review
5 of 5 stars Reviewed 10 December 2011

On this holiday we were greeted by a lovely staff member and we were very pleased by the size of the room with a beautiful view over the pool and sea. The food was delicious and buffet was good value for money (food was not cold at all!) Spent lots of time in the hotel bar where there was entertainment... More

Was this review helpful? Yes
Correia Patricia, General Manager at Hotel Baia Cristal, responded to this review
16 December 2011

Dear guest: It was truly a pleasure having you here. Thank you very much for your review and the photos, and we will be waiting for your return. On behalf of Baia Cristal staff, i take this oportunity to wish you "Merry Christmas and a Happy New Year!" Patricia Correia General Manager Hotel Baia Cristal More

Raymond C
Chatham, United Kingdom
1 review
4 helpful votes
4 of 5 stars Reviewed 10 November 2011
4
people found this review helpful

I have to write a review as,with all respect,feel the recent reviews are so unfair. The wife and I have stayed at this hotel several time over the last few years(most recently Jan 2011)and found it to be excellent value for money. The food is average for the cost and the staff were great. The rooms clean and spacious. The... More

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Correia Patricia, General Manager at Hotel Baia Cristal, responded to this review
22 November 2011

Dear Mr. Raymond: In the name of Baia Cristal Hotel staff, I have to thank you very much for your words. They are the reason of our hard work. Its very gratifing to see that we have made your holidays excellent. I hope to see you soon back at Baía Cristal. Best Regards Patricia Correia General Manager manager.baiacristal@hoteisbaia.com More

Hilary B
Swindon
1 review
1 helpful vote
2 of 5 stars Reviewed 23 September 2011
1
person found this review helpful

This was def. not a 4 star hotel more like a 2 plus. In the ten days we stayed there we NEVER had a warm or even hot meal it was always cold or luke warm at best and this certainly let the hotel down. Overall the hotel was clean and the grounds nicely planted. Pool area could have been... More

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Correia Patricia, General Manager at Hotel Baia Cristal, responded to this review
22 November 2011

Dear Guest: Thank you very much for your comment on your stay. I have to apologise for the food's temperature. In fact, due to your review, it had allowed us to change equipment and procedures, and we thank you for that. I hope you will feel the diferent the next time you visit Baia Cristal. Best Regards Patricia Correia General... More

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3 of 5 stars Reviewed 7 September 2011
1
person found this review helpful

Room 256 was damp with no sun and a musty smell. The bathroom was badly in need of updating when we asked to switch rooms we were advised rudely that the hotel was full up. Staff in general were very unwelcoming and the breakfast was always cold, even the warm food. More

Was this review helpful? Yes
andreiapep
Lisbon
Senior Reviewer
7 reviews
12 helpful votes
2 of 5 stars Reviewed 18 July 2011
5
people found this review helpful

This hotel is maximum a 3star hotel. Far from the centre you have to go by car. Rooms poor and outdated. Amenities in the room extremely poor for a 4star hotel. The outside area around the pool is very small for so many guests. Breakfast is ok but don't have many variety and there is no fresh fruit, they had... More

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Hotel Baia Cristal Also Known As

  • Baia Cristal Hotel
  • Baia Cristal Vale Centianes
Address: Vale de Centianes, Praia do Carvoeiro 8400-525, Portugal

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