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All 3 Faa'a hotels »

Sofitel Tahiti Maeva Beach Resort

4.0 of 5
BP 60008, Faa'a 98702, French Polynesia
Hotel amenities
Ranked #3 of 3 hotels in Faa'a
3.0 of 5 stars 295 Reviews
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295 reviews from our community

What travellers say about this hotel
  • French Polynesia(6)
  • Very expensive(6)
  • Other islands(5)
  • Happy Hour(5)
  • Pool area(5)
  • Mini bar(4)
  • Would not stay(3)
Traveller rating
    43
    89
    78
    54
    31
Only show reviews for Family (25) | Couples (161) | Business (22)
Date Rating
jellybean2238
Geneva, Switzerland
Senior Reviewer
8 reviews
1 helpful vote
3 of 5 stars Reviewed 31 January 2012

I enjoyed my stay in Tahiti, but was expecting more from Sofitel. The website introduces the hotel as a little more luxurious than it actually is. The room was a good size, but again, for the price I would have thought it would be bigger. The beach area was very nice and relaxing, but small. Some very pleasant snorkeling areas... More

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Thierry de Jaham, General Manager at Sofitel Tahiti Maeva Beach Resort, responded to this review
2 February 2012

Dear Sir, Thank you very much about your comment on your stay at Sofitel Tahiti. I am happy you enjoyed the events offered by the pool. From what you wrote, you came during a very bad weather period, I hope it did not cause any disappointment during your holidays. Looking forward to welcoming you again in Tahiti Best regards More

F K
Melbourne, Australia
Reviewer
5 reviews
6 helpful votes
4 of 5 stars Reviewed 27 January 2012

Parts of the hotel made me think it was fantastic and other parts disappointed me. The rooms were a bit small and the menu at the downstairs restaurant (there is a teppanyaki restaurant upstairs) didn't offer many options and none were vegetarian either. That being said, the staff were lovely. When we arrived late at night, the bar staff made... More

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Thierry de Jaham, General Manager at Sofitel Tahiti Maeva Beach Resort, responded to this review
29 January 2012

Dear Sir / Madam, Thank you for taking the time to send us your comment about our hotel and service. I am happy to know that you had a good stay with us and that you enjoyed the service of our staff. We are improving the comfort in the rooms for our gusts's satisfaction, I hope you will have the... More

avnis
Princeton, New Jersey
Senior Reviewer
9 reviews
6 helpful votes
4 of 5 stars Reviewed 26 January 2012

Excellent service, nice hotel loved the beach and the lounge area. Break fast buffet is really good. We just checked out today to go to moorea Sofitel and I read some negative reviews so I decided to post sooner than later. It's located at very nice place. Things could be expensive but it's not only Sofitel. It's everywhere in Tahiti.... More

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Thierry de Jaham, General Manager at Sofitel Tahiti Maeva Beach Resort, responded to this review
29 January 2012

Dear Sir / Madam, Thank you very much for your comment about our hotel. I am happy that you enjoyed your stay with us, it gives us more strength to improve our service and attention to our guests. It will be a pleasure to welcome you again at Sofitel Tahiti. Enjoy your stay in Polunesia. Best regards Thierry de Jaham More

Mmichan
Contributor
13 reviews
11 helpful votes
1 of 5 stars Reviewed 25 January 2012
1
person found this review helpful

We stayed here beacuse it is apparently a 5 stars close to the airport, to get to bora bora, I regret that night, even for the 5 hours I was there. The rooms are old, smell like humidity, old matress which make them like rock. No pillows or very bad. No food after 10 pm, no room service, no personnel,... More

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Thierry de Jaham, General Manager at Sofitel Tahiti Maeva Beach Resort, responded to this review
29 January 2012

Sir / Madam, Thank you for taking the time to send us your comment about your experience at Sofitel Tahiti. I understand you did not appreciate your 5 hours overnight stay with us, and I am sorry. Maybe there was a misunderstanding because we have a specific food service after 10pm for passengers arriving late, it seems you did not... More

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duckioo
Toronto, Canada
Senior Contributor
26 reviews
12 helpful votes
4 of 5 stars Reviewed 14 January 2012
1
person found this review helpful

We only stayed here for one night on transit the next morning but we enjoyed our stay! The room we had was nice, clean and comfortable, including the bathroom. Staff was helpful (somehow the computer system had problem with my A-club card and they helped me sort it out.) The hotel ground seemed pretty well maintained even though we could... More

Was this review helpful? Yes
Thierry de Jaham, General Manager at Sofitel Tahiti Maeva Beach Resort, responded to this review
20 January 2012

Dear Sir / Madam, Thank you for taking the time to send us your comments. It is highly appreciated and help us to improve our standards of service. We are happy that you enjoyed your stay with us and will be happy to welcome you again. Yours truly Thierry de Jaham More

cucuruchito
Buenos Aires, Argentina
Senior Contributor
40 reviews
32 helpful votes
1 of 5 stars Reviewed 11 January 2012

A stay in Tahiti is unavoidable in a Polinesya but avoid this hotel by all means. Go directly to the Intercontinental. I can t understand how Sofitel puts its name in such a horrible place. We ve known really nice Sofitel hotels, like the one in Buenos Aires, New York, the beautiful one they are revamping in Montevideo… so we... More

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Posted by an Accorhotels.com traveller
Sydney
1 review
1 helpful vote
2 of 5 stars Reviewed 2 January 2012
1
person found this review helpful

Stayed at Sofitel - Garden View Room as a stop over at the start and end of our honeymoon(due to flight times). Chose the sofitel due to its close location to airport, ferry, marina, restuarants etc. We are seasoned backpackers so dont expect or require luxury/5 star but this motel does not deserve its star rating. The first night the... More

Was this review helpful? Yes
Thierry de Jaham, General Manager at Sofitel Tahiti Maeva Beach Resort, responded to this review
10 January 2012

Dear Sir / Madam, Thank you for your comment, it helps us to improve service and standards. We are under going some works to get to what our customers are requesting for. I am sorry you did not benefit from it. Hope to see you soon in French Polynesia. Best regards Thierry de Jaham More

Bizigal
Sydney, Australia
2 reviews
3 of 5 stars Reviewed 1 January 2012

This hotel was booked by our travel agent. It was very good and typical of quality Sofitel hotels. It was busy at Reception on check in and very confusing with some staff more efficient than others. However, we did receive our 4.00am wake up call on time and our taxi which the hotel had booked did arrive as arranged. The... More

Was this review helpful? Yes
Thierry de Jaham, General Manager at Sofitel Tahiti Maeva Beach Resort, responded to this review
2 January 2012

Dear Sir / Madam, Thank you very much for taking the time to send us your opinion about the hotel. It is important for us to know about our service. We are happy that you enjoyed your stay with us. We are working to extend the activities at the beach for our guests, as well as events. We are glad... More

jmpncsu
Raleigh, North Carolina
Contributor
13 reviews
8 helpful votes
4 of 5 stars Reviewed 25 December 2011

We only stayed one night here, but it was a nice stay. The rooms were clean, fairly luxurious, with bright (almost too bright) colors. We had a Mountain View room with an OK view of mountains above Papeete. The staff were helpful and friendly - they allowed us to check out late for our excursion and held our luggage while... More

Was this review helpful? Yes
UninhibitedAdventure
Posted by an Accorhotels.com traveller
London, United Kingdom
Contributor
12 reviews
10 helpful votes
2 of 5 stars Reviewed 10 December 2011
2
people found this review helpful

We stayed for 3 nights at the end of May this year. The room and bathroom were very small, but otherwise fine. The restaurant provided bland, overpriced food and inattentive service. However the clear winner was the front desk, whose displays of apathy and sometimes sheer rudeness were inspirational. Every question we asked was met with a wall of contempt,... More

Was this review helpful? Yes
Thierry de Jaham, General Manager at Sofitel Tahiti Maeva Beach Resort, responded to this review
12 December 2011

Dear Sir / Madam, I thank you very much for the time you spent to tell us about your experience. Although it was in May, we value our guests' comments in order to get better. This is what we did in the past months, we try to give the best service that is possible in the current environment. We hope... More

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Sofitel Tahiti Maeva Beach Resort Also Known As

  • Sofitel Tahiti Maeva Beach Hotel
  • Sofitel Papeete
  • Sofitel Tahiti
  • Sofitel Tahiti Resort
  • Accor Tahiti Maeva Beach Hotel
  • Papeete Sofitel
Address: BP 60008, Faa'a 98702, French Polynesia

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Sofitel Tahiti Maeva Beach Resort
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