We stayed here last year and loved it so decided to come again. This is our little haven away from it all, without the kids so it has to be perfect. We were upgraded for free as returning customers so had an amazing suite overlooking the bay. The rooms are comfy, spacious and ours was spotlessly clean, maid came every... More

Hi,as stated in my previous review of this hotel we returned again in January. The manager was new and most of the staff had changed but Alex behind reception was still there to give a most sincere welcome. We were all inclusive and the standard of food is if anythig better than last April when wwe first stayed.The main problem... More

Went there with my girlfriend for 5 days on arrival everything looked great nice decor clean friendly reception we were then given room 127 which was a good size really nice room only problem with it was the balcony was facing the parking lot once threw our bags in we went to the bar as you do drink was good... More

A very quiet hotel, although there was good, varied entertainment every night. The food would have been better if it had been a bit hotter but we had no major complaints about it. Had we realised it was a distance from El Medano we probably would not have booked as It would have been nice to wander around to small... More

I had read several pretty scathing reviews on TA but I tend to concentrate on those reviewers who have contributed reviews for other properties they have experienced; if you don't you can either have A. This hotel is wonderful (tour op or hotel) or B. This hotel is terrible (competitor). During a comedian/singing act on Monday evening there were two... More

This hotel does not look attractive , rather stark and in the middle of no where, but never judge a book by its cover. I was very pleasantly surprised. It is very calm and peace full.Food a little reperticious but not to bad, wished there was decent cheese. Resturant very understaffed!!!!! But all staff very nice and hard working, could... More

Our family do not normally go away during xmas, so this was our first! We are vegetarian, so a real disappointment, as they no one really spoke english so didn't understand the concept of 'vegetarian'. When asked, if they could make something, we were told the only food available was the one out on the buffet. Hotel managers reply was... More

needed to get away went for a week and this hotel has it all, dining room has floor to ceiling glass windows what a view.entertainment is spot on, staff very helpful.jose does a very good job as entertainments manager worked very hard,food was always served hot and a varied choice drinks were okay too anyone wanting a relaxed holiday try... More

How people can say the food is cold, I don't know as the food was cooked fresh every meal sitting, the fish was one of the best we have ever tasted. The rooms were well decorated, clean and largely sized. Entertainment was average for that time of year January 2012. Short walk too the town, not many shops and those... More