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All 2 Black Rock hotels »

Le Grand Courlan Resort & Spa

3.5 of 5
Shirvan Rd, Black Rock, Tobago
Hotel amenities
Ranked #1 of 2 hotels in Black Rock
3.0 of 5 stars 206 Reviews
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206 reviews from our community

    Trip type
Traveller rating
    36
    67
    32
    38
    33
Date Rating
Spetsiotis
Contributor
13 reviews
4 helpful votes
5 of 5 stars Reviewed 29 January 2012
2
people found this review helpful

Very nice hotel with nice memories from Tobago!A nice hotel very quite close to a beautiful beach and nice restaurants very clean friendly and helpful stuf The only negative thing had was the very poor breakfast and the lousy service in the restaurant..... More

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pmg06
Exeter, United Kingdom
Reviewer
4 reviews
2 helpful votes
1 of 5 stars Reviewed 24 January 2012
2
people found this review helpful

Please please read this to avoid disappointment, if only we had taken notice of the comments on trip advisor before we booked. Our experience 1 Adults only does not necessarily mean that, as during our stay 2 children were present for 2 nights this was because their father was attending a conference at the hotel! The tour operator we booked... More

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GCLB
Trinidad
Senior Reviewer
6 reviews
17 helpful votes
4 of 5 stars Reviewed 7 January 2012
3
people found this review helpful

Did not pick this hotel it was a birthday gift for my husband..Spend a short stay at the hotel and I found it was clean and staff friendly..I was surprised by the staff's fun loving behavior which was displayed with the complimentary birthday cake placed in my room while i was out.. I found it very thoughtful. During my stay... More

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shordy
Port of Spain, Trinidad
1 review
3 of 5 stars Reviewed 25 December 2011

The ratings I got was not what I met. The hotel is nice but not exceptional. I really expected more. We had a room at first with a very nice beach view and due to the hotel experiencing 'hot water' problems we were relocated to another room next door on another block. I appreciate the move but I did prefer... More

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mmcc4
Luton, United Kingdom
1 review
2 helpful votes
2 of 5 stars Reviewed 23 December 2011
2
people found this review helpful

I spent 14 nights at this hotel with friends to celebrate my husband's birthday. I noted this on our booking and thought that the hotel would have made some effort. The 4 of us outnumbered the staff who tried there best but we were saddened by the lack of entertainment and choice of meals. Although we enjoyed our stay on... More

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Travtrini_11
Trinidad
Reviewer
3 reviews
4 helpful votes
2 of 5 stars Reviewed 27 November 2011
2
people found this review helpful

I spent one night at Le Grand, and I am glad it was just one night cause I could not have handled more than that. I must commend and criticise in these areas 1) My party arrived early and was allowed to check in before our stipulated check in time. However, we were left to search the entire compound for... More

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lmhgloucesteruk
gloucester uk
Reviewer
3 reviews
6 helpful votes
1 of 5 stars Reviewed 2 November 2011
3
people found this review helpful

1. Rude receptionist - couldn't find our booking on the computer and sent us to print off the details before believing we had a booking. No smile, no eye contact, just continually looked at computer shaking her head. 2. Electrical wire trailing across walkway from reception through to first floor rooms. 3. Grey bed linen which should have been White,... More

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May_Maggie
Bishop's Stortford, England
Reviewer
5 reviews
19 helpful votes
4 of 5 stars Reviewed 17 October 2011
1
person found this review helpful

I researched various hotels in Tobago very carefully and went for an all inclusive package that was good value - Le Grand Courlan exceeded my expectations. Yes parts of the service were rather quirky, but with the exception of the front desk everyone was very friendly and helpful. Why can't front desk staff just be trained to smile? The hotel... More

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Samantha Ferguson, Manager at Le Grand Courlan Resort & Spa, responded to this review
19 October 2011

May_Maggie, thank you for your recent visit and your recommendation to stay at Le Grand Courlan. We appreciate the opportunity to provide you with service that exceeded your expectations. Le Grand Courlan's tranquil setting is great for guests looking to getaway from the hustle and bustle of home or to escape the cold winters and enjoy a romantic and restful... More

Trevor F
Port of Spain, Trinidad
1 review
1 helpful vote
5 of 5 stars Reviewed 6 October 2011
1
person found this review helpful

Hi to all who is viewing this site and reading all reviews on this hotel..........well i have to say that the staff ensured me a wonderful stay at the hotel and made me felt very welcome and assisted me in all possible way that i can imagine and being my first time in a hotel in tobago all alone i... More

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Samantha Ferguson, Manager at Le Grand Courlan Resort & Spa, responded to this review
17 October 2011

Thank you, Trevor F, for sharing your experience and your personal photos from your recent visit at the Le Grand Courlan. We appreciate your business and your kind words. We are glad that you felt welcomed and enjoyed the wonderful views from your ocean view room. We are here to provide excellent service and ensure a wonderful and pleasant stay... More

Donna P
Ontario, Canada
1 review
1 helpful vote
3 of 5 stars Reviewed 6 October 2011
1
person found this review helpful

We stayed here just before carnival in 2010, the resort is nice...but really dead, not much happening if you're looking for action. Even as a couple it get's boring after a while since there was no entertainment other than the bartender who tried his best to make our stay enjoyable and there was maybe...no kidding maybe about 2 other couples... More

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Samantha Ferguson, Manager at Le Grand Courlan Resort & Spa, responded to this review
17 October 2011

Thank you for your stay and your recent review. Our guests’ safety is important to us as well as providing a pleasant and comfortable stay. We are glad that you felt safe and experienced our pleasant staff. We are located in Black Rock, which is a 15-minute drive from Scarborough. We cater to adults only and try to provide a... More

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Le Grand Courlan Resort & Spa Also Known As

  • Le Grand Courlan Hotel
  • Le Grand Courlan
  • Hotel Le Grand Courlan
  • Grand Courlan Tobago
  • Le Grand Courlan Tobago
Address: Shirvan Rd, Black Rock, Tobago

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Le Grand Courlan Resort & Spa
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