Serena Beach is pretty enough, both in terms of the architecture and the surroundings, but the experience is not generally greatly inspiring. The rooms are indeed awfully small (and the beds are minuscule - add the mosquito net and it becomes claustrophobic, even) and once one gets beyond the lobby / dinner complex, there doesn't appear to be much to... More

My (now) wife and I decided to get married at the Serena Beach hotel in July 2011. Whilst I was a little hesitant to begin with (as I hadn’t even been to East Africa- let alone planned a wedding there) this was one of the best decisions we have ever made. We stayed in the hotel for 2 weeks as... More

Unfortunately we did not have a good experience at this hotel - we were there this weekend and from our arrival, we found the staff to be uninterested and definitely not prepared to go the extra mile for the guests comfort and satisfaction. We have stayed at the Serena Nairobi on numerous occasions and chose the Serena Beach on the... More

Rooms are very small. Lots of monkey menace just outside the rooms. They have a dress code for dinner which I find irritating especially when you are on Vacation.

The rooms vary widely, but this is a very lovely hotel. The pool and beach are great. The best I've stayed at in Kenya.

This Hotel is one of our favourites on the Coast. Rooms, maybe a little 'tired' pay a bit more and upgrade. Food, amazing, Spa, Fantastic. Staff, well it just doesn't need to be said but I will anyway. Nothing is too much trouble. When my Husband had a fall, he was sober!!, the staff were fantastic.Jambo,Jambo. Asanti.

Maisha, the spa at Serena Beach Hotel, is one of my favorites on the Kenyan coast. As a resident of the coast, I've had the opportunity to sample many different spas. As a facility, Maisha is well-maintained, spotlessly clean, architecturally interesting, well-designed, and peaceful. Its spa services are delivered with attention to detail by trained professionals who are strongly attuned... More

We have used the Serena for the past ten years,sometimes twice a year and have never experienced the 'food poisoning' suggested by a few guests, a jippy tummy in Kenya can come from anywhere.The staff are always more than generous with their service and kindness,yes some of the rooms are a little tired but refurbishment is underway and the rooms... More

Hotel grounds are great along with the spa which is beautiful. But rooms are lacking finishing and are a tad tired.