This hotel is very worn, and the furniture look old. The bathroom is ok, but looked a bit dirty, due to stains and marks. The staff at reception was really ignorant and not serviceminded att all. They also tried to bill us 30 Eur for a bus that cost 13:50 when going to Loro parque-which was a really good excursion,... More

Stayed here for a week last September through Thomas cook. I have never been on a four hour flight and after 2 hours be finally served a drink then when asked for another to be told by cabin crew "no! We are going on our break now" and disappear for 30 mins behind a curtain. Only 15 mins from airport... More

When travelling charter in the winter this is our childrens favourite hotel, and two of the reasons are the mascots; Lollo & Bernie. The hotels has a good location, close to the beach and the walking promenade which is fantastic. You can walk to Los Christianos or La Caleta (beautiful village with good fishrestaurants) in the opposite direction. Good standard... More

The resort has it all: it's clean, it has a good location, the pool area is nice, the restaurants are decent, kids have a lot to do etc. We did enjoy our holiday but still there was something missing: maybe it's that if I want to speak Swedish, I go to Stockholm and not the Canary Islands. Maybe it's the... More

The good bits Hotel reception modern and staff very professional. Room good without being spectacular. we were self catering, and the kitchen area had everything required including decent fridge. Air con was good, and the tv was ok, with several english channels including CBBC and Disney Channel. Decent balcony with an excellent pool view, regularly cleaned. Pool area was good... More

Lovely hotel, ideally located. We were self catering so didn't actually eat there. Not many British people staying at the hotel but that didn't bother us. Loads of sunbeds, some people did try to reserve them with towels but these were taken off by one of the staff. Rooms spacious and very clean, not sure you could cook a meal... More

I stayed here with my friend for 4 nights in September. We booked a last minute deal on a Tuesday and ended up flying out on the Friday, so got a great deal moneywise. Arrived to a fantastic receptionist, in a modern reception area. The room was basic but very clean and as we were only really using it for... More

Myself, my wife and two boys (5 & 12) stayed here for a week in October. The first thing to note as you enter the hotel is the cheap ikea style reception, it is awful and a very poor first impression! The room itself was fine and a decent size with everything you would expect. Air con was awful and... More

went to sunwing at the end of September with my 2 daughters,had a 1 bed apartment which was huge,2 bathrooms,one of which had 2 sinks and a circle bath,2 balconies and loads of storage space!cleaners work really hard,found all staff in hotel very polite and helpful.very clean hotel and lovely swimming pools!5 minute walk to the beach which has quite... More