I stayed here for one night in October 2011. When I arrived I was expecting a much better hotel in Pelling and a robust discussion took place between the driver and me regarding his instructions because I was suffering a cold and 6 hours driving tiredness. This was quickly resolved by the Receptionist arriving at the car with a welcoming... More

The hotel staff was great! Everyone was friendly and extremely helpful. The fruit and snack baskets in the room were a nice bonus. The food in the restaurant was delicious and they had a good variety on the menu and buffet. The room was spacious and clean. We didn't have water from time to time and the cable was unreliable,... More

When a hotel burns its plastic down the alley way next to the hotel, you might be a little concerned. When the flames and acrid smoke lick their way up the side of the hotel into your open window you'd be justified in being concerned. When you make a complaint to the acting manager you'd expect him to do something... More

This is a bad hotel. The room doesn't have any view. We reached the Hotel at 4:00 PM and still the room was not ready. The restaurant didn't offer lunch. In the Dinner, it only offers buffet which is quite expensive. The staff are not very helpful. Overall not a recommended hotel. More

Another disappointment. Such a shame. We started off so well during our journeys around India over the last year, with friendly and well-run homestays and hotels, but this last trip spewed out two rubbish places. This is one of them. (The other one was Saikripa in Gangtok, see my separate review). These are some examples of what happened, which may... More

We are a family of 5 (2 adults and 3 kids ages 12, 10 and 7) traveling the world for a year and this was by far our worst experience with a hotel. We emailed directly with the hotel (we were coming on short notice) and received an immediate reply with a confirmation for 2 rooms for 3 nights. When... More

The first thing came to my mind whenever i m gonna think about Newa regency is Friendly staff and great location where it situated. Our Sikkim trip started with Pelling and Newa regency was the perfect thing to happen first.. The stay was great and compared to others they really do have friendly staff whose there to help you at... More

It was a pleasure to stay at Newa Regency. Special appreciation to all the staff members for their hospitality. Pelling, though a small place has some amazing sightseeing points and the staff hospitality adds to the ‘Total holiday experience’. As the location has its own constraints, the variety of food is limited but hopefully over the period of time it... More

We stayed at the Hotel Newa Regency for 3 nights. Our room had gorgeous views of the Himalayas and in particular Mt Kanchendzonga. We could also see another village across the valley and sweeping views of the hills around Pelling. The staff were very friendly to us, we even got a special candel-lit dinner for 2! The food was also... More