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The Chalets Naldehra Welcome Heritage

3.0 of 5
Village & PO Durgapur, Naldehra 171012, India
Hotel amenities
The Chalets Naldehra Welcome Heritage
3.5 of 5 stars 32 Reviews
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32 reviews from our community

    Trip type
Traveller rating
    11
    17
    2
    0
    2
Date Rating
New Delhi, India
1 review
5 of 5 stars Reviewed 22 May 2012 NEW

A good vacation for me ensues a few parameters; Location, Climate, Accommodation, Service quality. The Chalet offers you probably the best of all the above parameters. Located in the serene calm of the Himalayas it offers you cool weather in the summers, floating low clouds in the monsoon and very cold winters. If you start early from Delhi you could... More

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New Delhi, India
1 review
4 of 5 stars Reviewed 11 May 2012

We stayed in a deluxe cottage at Chalets Naldehra from 06th to 08th May 2012 and the whole experience was just awesome. Smiling and ever helpful staff (even the gardeners greeted with a warm good morning or good evening!!), great landscaping (my wife was too impressed with the horticulturist's efforts), a beautiful swimming pool area and serene setting away from... More

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New Delhi
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 19 April 2012
1
person found this review helpful

We travelled with our extended family (5 adults, 2 children) for a weekend getaway. I had seen the resort online and read mixed reviews about it but the place looked charming. Being a long weekend, nothing was available at hill stations and even Chalets had only 2 apartments to offer while we needed a 2-BR family chalet. The reservation desk... More

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Amish Sud, Owner at The Chalets Naldehra Welcome Heritage, responded to this review
2 May 2012

Dear guest, Firstly, I want to thank you for taking the time to review us on Tripadvisor and choosing us for your family holiday. i am pleased to hear that all your requirements were catered to. Thank you for mentioning you experience in detail and for the kind words for our staff. We are in the process of revamping our... More

New Delhi, India
Contributor
19 reviews 19 reviews
Reviews in 13 cities Reviews in 13 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 16 February 2012

The Chalets was a unique experience only due to the fact that the guests get to stay in wooden cottages or bungalows (whichever they choose to book). Otherwise the resort is pretty run of the mill in other areas like other typical hill hotels. I would not call it a luxury resort simply for the reason that the maintenance and... More

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Amish Sud, Owner at The Chalets Naldehra Welcome Heritage, responded to this review
2 May 2012

Dear guest, Thank you for sparing your valuable time and posting a review.Your feedback is very valuable to us. I would like to mention that we have just finished revamping our food and menu. Although the accommodations seem haphazardly placed, they have been designed in a manner in which most rooms open on the ground floor and have their own... More

Jalandhar, India
Senior Contributor
32 reviews 32 reviews
Reviews in 25 cities Reviews in 25 cities
92 helpful votes 92 helpful votes
4 of 5 stars Reviewed 14 February 2012
1
person found this review helpful

Booked the independent duplex log hut through an online transfer. The response of the reservation desk was prompt & appropriate. I was allotted room no 203 upon reaching the resort. The check in was smooth & prompt & kullu caps were given to is which was a nice gesture. Room: The room ie, the duplex log hut was a charming... More

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Mumbai
1 review
4 of 5 stars Reviewed 10 February 2012

Booked it independently. Booking process is smooth. They have marketing partnership with ITC. Hotel reception and customer care are prompt on responses. They make every effort to answer your questions satisfactorily. Only flaw is you have to deposit the charges in advance in bank account (i.e no online payment option). I raised it with management, they said its being worked... More

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New Delhi, India
Contributor
14 reviews 14 reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 February 2012
1
person found this review helpful

We had been thinking about visiting the Chalets for the last 3 years. We managed to make it happen this 26th January, 2012. We booked the 2 bedroom family chalet, ahead of time. Their Booking Office in Delhi was very responsive in recommending us with the right rooms and providing us a decent discount. The Hotel per se was very... More

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Delhi
Senior Contributor
21 reviews 21 reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 25 January 2012

Booked a single BR chalet during the summer of 2011, and what we got was a beautiful all wood scandinavian cottage or chalet resplendent with all basic amenities. It was a beautiful single BR cottage with space to sleep a couple in the first floor attic. There are about 10-12 independent chalets and all of them different in size and... More

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Delhi
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 31 December 2011

Don't go by the site, makes you feel its a 5 star resort with a golf course. Definitely don't pay in advance as they will not refund your money should you wish to reduce a night because you are uncomfortable. My reasons for the above 1. room was smelly and small 2. the play area for kids is an outdoor... More

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Had a wonderful time in Naldhera thanks to chalets. Amazing cottages, quick service and hospitable staff. A place worth visiting. The cottage we were staying in had a nice cozy balcony with a gorgeous view and long hours of sunshine. The warm water in the swimming pool was an added fun thing to do. Will have to visit again. Thanks More

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Additional Information about The Chalets Naldehra Welcome Heritage

Village & PO Durgapur, Naldehra 171012, India
Price range (per night):* INR7,000 - 32,000

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