I stayed there for a night and it is a great hotel, nice room, the people is friendly, great location. More

My wife and I stayed on the weekend of the 10th of September at the Novotel. We went to Monterrey for a family wedding. We chose Novotel because my wife's family was staying there and the price on Hotels.com was pretty cheap. Though the price was cheap the hotel was not. Check in was quick and easy. The staff was... More

This is a high-rise tower in the center of the Valle Oriente area, surrounded by new high rise commercial office towers and adjoining the Ibis Hotel, so it is convenient if you have business in the immediate area of Valle Oriente within San Pedro. There are several restaurants to the immediate east---La Valentina (very good), Las Alitas (fast casual), Italianni's... More

I am writing this at 2:30 am after arguing with the hotel manager over our dirty bedding for over 30 minutes. Getting him to offer us complimentary breakfast was like pulling teeth. As a courtesy for a hotel in México that charges 1300 pesos you expect at least a free night. Bedding has been changed (decided not to switch rooms... More

One of the big hotels in the hotel area in Valle Oriental. The room I had was very large with a nice view of the pool. The room and common areas were very clean. The front desk and housekeeping staff were very nice and helpful. The hotel was pretty quiet on Saturday, but on Sunday the brunch is pretty popular... More

Upon first impression, I thought this hotel was perfectly adequate. Nice sized room, flat screened tv, small fridge, and the thing that I liked best about it was the minimal white noise from the a/c and the fridge. But my god - the hotel is chock full of families with screaming children that you absolutely can't get away from. Breakfast... More

The rooms are very outdated. Having to share the pool with an outsider's birthday party not really pleasant, this happened almost on a daily basis. Staff compared to any other Mexican hotels I've stayed ranks the worst. More

Location is fine, but it is 40 minutes from the airport, so it's not close. Service by all staff with no exceptions except one housekeeper who cracked a smile, is uniformly dry, efficient and unwelcoming. The room, a king, is actually a queen and is small. Bed is comfortable as are linens. Towels, one per person. Bathroom is a rectangle... More