Hakuba Luna Hotel (Hakuba-mura) - Hotel reviews, photos, rates

Address: 4777-1 Wadano, Hokujo, Hakuba-mura, Kitaazumi-gun, Nagano Prefecture 399-9301, Japan

Phone Number:

Region: Japan > Chubu > Nagano Prefecture > Kitaazumi-gun > Hakuba-mura

Amenities:

Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Wheelchair access

Hotel Style:

Ranked #11 of 59 hotels in Hakuba-mura

Price range (per night): ₹8,933 - ₹14,465

Official Description (provided by the hotel):: Hakuba Luna Hotel is a very friendly, small hotel in a fantastic location in the beautiful Wadano Forest in Hakuba Happo-One.Hakuba Luna has 16 guest rooms, each combining Japanese style with western bedding and other comforts.Hakuba Luna is ideally located almost opposite (approx. 80m from) the Sakka Quad chairlift. The hotel is an easy ski-in during much of the season.Hakuba Luna has a very popular on site Italian restaurant, "Eclipse" plus the features you would expect from a small comfortable hotel.The inter-resort and Hakuba Village shuttle bus stops are directly in front of the hotel.Over the last three years Hakuba Luna has been renovated and upgraded by new owners. Very attractively priced for this season. ... more less

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Mishamouse

Parkville, Australia

1 review

1 helpful vote

“Hakuba Luna Hotel 2013 - The Best !!!”

Reviewed 25 February 2013

My husband and I have just returned from our first ski holiday in Hakuba Japan. Whilst there we stayed at the Hakuba Luna Hotel which I could not recommend more highly. The staff went above and beyond to help us when we discovered all our ski dates were wrong and our train tickets would not be valid for travel the... More

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Fest_mkiv

Sydney, Australia

2 helpful votes

“Hard to fault”

Paying a bargain price for a 3.5 star hotel I honestly expected the pictures to overstate the quality, and the "5 minute walk to the lifts" to be maybe 10, at a brisk pace. I expected it to be clean, functional, and in a word average. What I DIDN'T expect was super friendly staff, a great breakfast and a 3... More

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JennyTH

Bangkok

Senior Contributor

31 reviews

15 hotel reviews

Reviews in 18 cities

34 helpful votes

“Excellent value and best location for beginners”

Reviewed 19 February 2013

We(2 adults and one teenager) stayed 5 nights at the hotel in February for our first time skiing. We did not expect much knowing the hotel is 3.5 star hotel but the experience at the hotel far exceeded our expectation. Pros:- 1) Location is perfect for beginner. We booked 3 private lessons with Evergreen and sessions were conducted at the... More

Peter W

Perth, Australia

2 reviews

Reviews in 2 cities

4 helpful votes

“Luna 2013 First Visit”

Reviewed 30 January 2013

We have just had a wonderful week at Hakuba. We are first time skiers family of five one 16 year old and 14 year old twins , the location of the hotel perfect for Sakka ski lifts. Staff could not assist more. Thankyou Miles and all the staff. Very relaxed atmosphere, cozy rooms. Faults probably as other recent review, towels... More

kdezzie

Kiama, Austarlia

Reviewer

5 reviews

3 hotel reviews

7 helpful votes

“Return stay very disappointing”

Reviewed 26 January 2013

This is our third trip to Japan and our second stay in Luna, having stayed and reviewed the hotel in Jan 2011. Our 12 day stay this time was very disappointing due generally to poor systems in place, particularly regarding room cleaning/servicing during our stay. It's STRENGTHS remain; * good location if you just want to ski Happo One -... More

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kdezzie has 1 more review of Hakuba Luna Hotel

“Great Location and Friendly Staff”

Reviewed 29 January 2011

Dear kdezzie, Thanks for returning to Hakuba Luna and for taking the time to write a traveller review. We're glad you liked Hakuba Luna's great location, very comfortable beds and lovely views of the Wadano Forest and that you found the staff to be efficient and friendly and that Maruyama was extremely helpful regarding dinner reservations and lifts. We regret... More

Happy2101

Sydney

“Hotel Luna”

Reviewed 21 January 2013

We have just returned from our family trip to Japan. We stayed at hotel Luna for 6 nights, 2 adults and 3 children aged 15, 13 and 4 years old. Overall this is a fantastic place to stay. It is skin in and ski out. U can ski back to the lodge and lift is about 200 m away. The... More

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Nicoduzerosix

“Luna december 2012”

Reviewed 19 January 2013

We stayed at Luna Hotel for a week, great time, good value, lots of snow. Hotel is 100m from happo one chairlifts & ticket office. The staff was awesome, really friendly and helpful, sharing good tips on places to go skiing, and there is happy hour from 4 till 5 at the hotel :) Also there is easy access to... More

Peter C

Noosaville, Queensland, Australia

“brilliant location, friendly staff, great food”

Reviewed 14 January 2013

I've just returned from my second holiday to Hakuba and once again stayed at the Hakuba Luna Hotel. The hotel position is second to none. Literally a 2 minute walk to the lifts and ticket office. Believe me, after a day of snowboarding with teenagers and young adults the short walk is priceless. Happy hour from 4 - 5 is... More

Dear Peter C, Thank you for returning to Hakuba Luna Hotel again this season and thank you also for taking the time to prepare a Tripadvisor review. We are delighted that you loved everything about your stay. We’re very pleased that your boys loved the pizzas in our restaurant, Eclipse. We have a terrific chef this season and we have... More

bluesky166

Brisbane, Australia

Reviews in 4 cities

12 helpful votes

“Definitely recommended!”

Reviewed 12 January 2013

My husband and I stayed at Hakuba Luna for our honeymoon in January and couldn't have had a better experience. The owner, Kerry and her staff went out of their way to make it a memorable experience for us, from the bottle of wine in our room on arrival to booking a romantic dinner for us and driving us there.... More

Dear bluesky166, Thank you for choosing to stay at Hakuba Luna Hotel and for writing a Tripadvisor traveller review. Our fantastic location and large, very comfortable beds are two of our best physical features. A honeymoon is a very special holiday. We place enormous importance upon trying to ensure that our guests receive terrific, friendly service. We are therefore delighted... More

Hendrik0711

Semarang, Indonesia

Top Contributor

61 reviews

9 hotel reviews

Reviews in 20 cities

30 helpful votes

“Staffs are not matched with Facilities”

I feel bad to write a bad review for this hotel because the staffs, although they are not perfect, were really trying hard to make us have a memorable stay in their hotel and Hakuba as a whole. I was unintentionally informed that the owner made it hard for them because he lives so far in Australia and has so... More

See 2 more reviews by Hendrik0711 for Hakuba-mura

Dear Hendrik0711, Thank you for choosing to stay at Hakuba Luna and for taking the time to prepare a Tripadvisor review. We are very pleased that you and your family loved our staff and that you were also very happy with the location and the small family feel of the hotel. The hotel has a great location and we really... More

1-10 of 54 reviews

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Hakuba Luna Hotel Boutique Hotel, Hakuba-mura

Hakuba Luna Hotel

54 reviews from our community

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