Stayed there in January this year in chalet Yogi. Location is quite good being a 5 minute walk to first piste. Entrance lobby was a soul less place and the ski locker set up was a complete nightmare with only a cupboard allocated to our chalet. Catering was a nightmare. We had to wait every night for our food and... More

We stayed in the Andin chalet and had a wonderful time. Our chalet host Tom was fantastic and he looked after our every need. He was slow and methodical but it suited us not to be rushed for our evening meal and the quality of food was excellent. He was popular with all the guests and he could do no... More

Travelling with Neilson Chalets L'Ours, and the staff (Colin, Dan & Jack), made our holiday into an very good experience. Being a 1st time chalet board customer, I was wondering what I’d get for the extra money, but my experience of this chalet & staff has shown me the light, and will never be going back to self catering. The... More

My wife and I (both 32 living in London) have just returned from a great ski tip staying in Chalet de lours 1 in Les Arcs 2000. Firstly there is no difference between l'ours 1 and 2. Both are situated on the 4th floor of a building containing several self contained chalets. Each hold 14 and comprise of a double/twin... More