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All 2 Heswall hotels »

Premier Inn Wirral (Heswall)

Chester Road | Gayton - Heswall, Heswall CH60 3FD, England
Hotel amenities
Ranked #1 of 2 hotels in Heswall
4.0 of 5 stars 46 Reviews
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46 reviews from our community

    Trip type
Traveller rating
    19
    16
    6
    2
    3
Date Rating
coachmanlaserking
north wales
Reviewer
5 reviews
5 helpful votes
4 of 5 stars Reviewed 29 January 2012

we travel over 40 miles to this restaurant. best meals ever, been to lots of restaurants local but always return to the beefeater. More

Was this review helpful? Yes
Samantha Clarke, Premier Inn Team Leader at Premier Inn Wirral (Heswall), responded to this review
7 February 2012

Thank you very much for your review. I am delighted that you enjoyed your visit at Premier Inn and Glegg Arm Beefeater. I look forward to welcoming you back very soon, Samantha Clarke Premier Inn Team Leader More

Durhamla55
2 reviews
5 of 5 stars Reviewed 23 January 2012

Really easy check in, friendly and helpful staff. Comfy rooms and attached restaurant (Beefeater) make brill breakfasts!! No outside noises disturbed us, so either a quiet night or we were so comfortable that we didn't notice. More

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Samantha Clarke, Premier Inn Team Leader at Premier Inn Wirral (Heswall), responded to this review
5 February 2012

Thank you for your very kind words. They are very much appreciated and my team will be delighted to hear that you enjoyed yourselves in Wirral Heswall. I look forward to welcoming you back at HeswallPremier Inn. Kind regards, Samantha Clarke Premier Inn Team Leader More

julianssmith
Mexico City, Mexico
Reviewer
3 reviews
4 of 5 stars Reviewed 8 January 2012

Our family of four stayed here for one night as we had an event in Heswall. The hotel is very well located and the beds are very comfortable. The breakfast is very good. The rooms are a bit small for a family of four but we managed okay. Overall this is solid value for money option More

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Samantha Clarke, Premier Inn Team Leader at Premier Inn Wirral (Heswall), responded to this review
20 January 2012

Thank you for taking the time to write a review. I am grateful for your feedback about your stay. I look forward to welcoming you back to the Wirral Heswall Premier Inn Kind regards, Samantha Clarke Premier Inn Team Leader More

scouse584
Preston, United Kingdom
Reviewer
3 reviews
4 helpful votes
5 of 5 stars Reviewed 3 January 2012

excellent sized room which was spotlessly clean. friendly reception staff. crisp clean sheets and good sized bathroom. brilliant power shower - very invigorating. attached restaurant serving good hearty breakfast hot and plentiful. excellent service and standard all around - would certainly recommend and return. More

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Samantha Clarke, Premier Inn Team Leader at Premier Inn Wirral (Heswall), responded to this review
23 January 2012

Thank you for your very kind words. They are very much appreciated and my team will be delighted to hear that you enjoyed yourselves. I look forward to welcoming you back at Premier Inn Wirral Heswall Kind regards, Samantha Clarke Premier Inn Team Leader More

BigastroQuique
Bigastro
Contributor
19 reviews
5 helpful votes
5 of 5 stars Reviewed 31 December 2011

We have found that smaller Premier Inns tend to offer a more personal level of service. That was certainly true of the one in Heswall where we were treated like house guests rather than clients. More

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Samantha Clarke, Premier Inn Team Leader at Premier Inn Wirral (Heswall), responded to this review
23 January 2012

We are delighted that your stay with us was a good one. Thank you for your comments on our comfortable rooms. Our team members will be pleased to receive your feedback, as they endeavour to give all our guests a high level of service. Thanks for taking the time to review your stay; we look forward to welcoming you back... More

Sanjay A
Birmingham, United Kingdom
Contributor
11 reviews
8 helpful votes
4 of 5 stars Reviewed 21 December 2011

Stayed here for 1 night, standard premier Inn affair - nothing bad but nothing too great either. More

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Samantha Clarke, Premier Inn Team Leader at Premier Inn Wirral (Heswall), responded to this review
23 January 2012

Thank you for taking the time to write a review. I am grateful for your feedback about your stay. I look forward to welcoming you back to the Wirral Heswall Premier Inn Kind regards, Samantha Clarke Premier Inn Team Leader More

Lisa B
Plymouth, United Kingdom
1 review
1 of 5 stars Reviewed 14 December 2011

Was not told that my 7 year old daughter would have to sleep on a mattress on the FLOOR. Heating system was on full blast and uncomfortable, brown stains on the pillow case, four people in room but only 3 towels left. Corridor doors banged all night by other guests, children couldn't sleep because of noise. Not told by reception... More

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Kelly Latham, Online Customer Services at Premier Inn Wirral (Heswall), responded to this review
21 December 2011

Many thanks for your review. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our hotel did not meet your expectations. Your feedback is very much appreciated as it enables us to improve standards. Please be assured that the issues raised will be fully investigated by the Management... More

Cynthia D
Greer, SC
Senior Reviewer
9 reviews
5 helpful votes
5 of 5 stars Reviewed 8 December 2011
4
people found this review helpful

My husband and I visit the Wirral twice each year to visit family. We always choose the Premier Inn Wirral (Heswall) and have come to consider it our home away from home. The staff is incredibly helpful in both the hotel and the Glegg Arms restaurant. Breakfast is tasty and easy. A great value, too! More

Was this review helpful? Yes
Samantha Clarke, Premier Inn Team Leader at Premier Inn Wirral (Heswall), responded to this review
23 January 2012

Thank you very much for your review. I am delighted that you enjoyed your visit at Wirral Heswall Premier Inn. I look forward to welcoming you back very soon, Samantha Clarke Premier Inn Team Leader More

Bill M
Chatham, United Kingdom
1 review
3 helpful votes
5 of 5 stars Reviewed 21 November 2011
3
people found this review helpful

I have used Premier Inns over many years but in Heswall the service I found was a quite exceptional with help most willingly given to a high standard from all members of the 'team' in tis hotel throughout my four day stay. The attached restaurant the 'Glegg Arms' provided a ready suitable alternative to what was primarily a steak menu... More

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taz8520
Bexleyheath, United Kingdom
Reviewer
4 reviews
5 helpful votes
3 of 5 stars Reviewed 17 November 2011
4
people found this review helpful

I recently stayed here for one night on business, I normally pre book a few hours before but on this occasion just turned up, there was a bit of a que at the reception but was gone pretty soon, the staff were very friendly and help full, carpark was spacious and tidy and beefeater next door, unfortunately I couldn't get... More

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