On a recent trip from Dublin to Cliffs of Moher, we stopped half way and stayed in Glenlo Abbey Hotel for a night. It was indeed a pleasant surprise to find such quality hotel in a very beautiful surrounding (historical building with abbey, beautiful golf course, and an authentic orient express train converted into restaurant). The rooms were spacious in...
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Rooms and especially bathroom needs updating, loud noises made ever time you flush. Staff was very friendly and extremely providing for every detail. Breakfast was very good.
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Dear Tim-Purdy,
Greetings to you and the Lone-Star State....Thank you for your review and its unfortunate that you were not entirely satisfied with your room and I'm unsure as to whether you spoke to a member of the Team here or not? I'm sure we could have either rectified your issue.
But nevertheless, thank you for your comments as it...
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We stayed at Glenlo last weekend and have mostly good memories of our stay. The hotel building and grounds were very pleasant although the grounds could have been better maintained. The staff were very friendly and helpful. Our room was spacious and clean, the bathroom was in need of an update and had serious plumbing issues. We ate in the...
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Dear Thelma L,
Thank you for your review of Glenlo Abbey and I take note of your comments and appreciate your information. I am happy to see that the majority of your stay with us was a happy one however we will look into your grievance on the plumbing. Please note that extensive work is currently being done on the...
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From the start, this was an excellent few nights away in Galway. Glenlo is a beautiful setting with lovely spacious rooms. The staff are among the best and friendliest I have ever met.
The renovated abbey adds hugely to the character of the place. The downstairs bar is lovely and homely and a place you could easily enjoy a few...
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Dear Glasson1,
Firstly, thank you so much for your kind review. Secondly, we took the decision back a few years ago to not do kettles and you're absolutely right, we will bring you up your tea/coffee and you can be sure that it will be brewed and made to perfection. I dont know how many times I've been in hotels...
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From the moment you arrive at Glenlo Abbey, the staff are extremely helpful and attentive. The building has been beautifully renovated and the rooms are luxurious and extremely comfortable. It is a new hotel that seems to be from a bygone area with a library and sitting rooms. There is an adjoining golf course. The hotel is just outside Galway...
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Dear Ramona96,
Thank you very much for your kind review and we do have loads of great specials; we can build a package for you to reflect what you want to do in the area, where you want visit, activities, tours, nightlife and so on. So please dont hesitate to contact myself or one of my colleagues to build your...
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Just returned from Glenlo Abbey Hotel in Galway, absolutely brilliant.
First impressions were of quite a dull looking hotel from the outside but beautiful grounds and driveway into the hotel. Reception area very small but very homely. We were escorted to our room by a very simple but courteous gentleman called John who gave us a quick tour of the...
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Dear Moshee,
Thank you so much for your kind comments about the staff, the food and general ambience. Will you do me a favour? Please come back, let us know when you're coming and tell your friends!!! As a small hotel in the West of Ireland, we need all the support we can get from our past customers; and only...
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My husband, 16 month old baby son and I stayed in this wonderful 5 star hotel on Sunday night the 13th of May. This hotel is a wonderful place to stay, it is like steping back in time, the hotel has two ajoining sitting rooms with huge soft sofas and plenty of magazines if one needed some time to relax...
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Dear sharontrayers,
Thank you so much for your lovely words about Glenlo. As I write this, i'm looking out the window on what was the hottest day of the year so far (27celcius), the golfers are starting to come in, tomorrows wedding party are giddyingly laughing outside as old friends meet up for what looks like the first time in...
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As per previous posts, I also stayed at this lovely little hotel using a Groupon voucher. The receptionist was excellent, friendly and welcoming. The room we were allocated (upgrated to river view) was large, clean and very comfortable. The tv was grand with plenty of tv stations, dvd player and hi-fi system all in the room. The panoramic view from...
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Dear joeysoap,
Thank you so much for your kind words and detailed review of your stay with us.
Its great to see people coming back again and again and that is one of the big things we strive for and that is to encourage repeat customers over and over again! Knowledge is everything....we want to know what paper you prefer,...
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Having just returned for a most enjoyable weekend in Glenlo Abbey , it had been a couple of years since we had been there, we found that this 5 star hotel had lost none of it's charm. From check in to departure the wonderful hotel staffs attention to detail is truly outstanding. The ambience is from a different era making...
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Well upthedubs1954 is right!!!
Wow....what a review....thank you thank you thank you!!!
......and once again thank you for rebooking with us!!! Please do contact us letting us know when you plan on returning.....Either Maura, Anna, Sandra or myself will be happy to assist you with whatever you need.
Kind regards,
Brian Bourke
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We stayed here for two nights one of which was via a Groupon voucher. The hotel is situated in extensive grounds incorporating a golf course about 3 miles from the city centre. We walked into the city which took about 40 minutes and taxied back which cost 11 euro. The hotel itself is old fashioned in its main design but...
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Dear Alasdair50,
Thank you so much for your kind comments and I note your remarks clearly. On behalf of Glenlo, we put a lot into giving a positive guest experience and that comes from a natural state of composure incorporated with training. We're a people Hotel, we want to have the chat, entertain, even at times to be a good...
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