We stayed at this hotel for a weekend as it was a special offer on LastMinute.com making it cheaper than the budget hotels. It is convenient for West London as it is only a couple of minutes off the M25 with easy access to both the M4 and M3. The room given to us was large, clean, and comfortable. The... More

This new hotel offers extraordinarily high luxury for an extremely reasonable price. We were very comfortable. The food was on the pricey side but was very good. Service was friendly and efficient if slightly slow.

The experience starts the moment you walk in the front door the helpful team of staff greet you and help you with any checkin requirements or information. Get the H57 bus from T5 or call the hotel for a better taxi rate or you will be charged a fortune. The executive rooms are very comfortable and luxurious. The executive lounge... More

Accustomed to the relative convenience of the Hilton Terminal 3 Hotel, I naively assumed that the "Terminal 5" hotel was somehow associated with or even connected to Terminal 5; and that my journey to/from Terminal 5 would somehow be easier if I stayed at this hotel. Oh, how wrong I was. First, finding the correct bus station is not straightforward.... More

first and foremost as I agree with everyone the BLACK CABS ARE A RIP OFF, was their last week they wanted to charge a amount of like 50 GBP I was like what the hell, ended up taking the hoppa service for 4.50 pds MAKE SURE YOU HAVE SMALL MONEY AS THEY DONT GIVE CHANGE on hoppa and it leaves... More

Under the runway at Heathrow airport, no more than a mile or so from Terminal 5, and yet, you cannot hear the planes at all! The first time I've stayed at an airport hotel and not heard plane noise - well done Hilton! It's new, modern inside, rooms are great, staff are helpful, food was good, gym well equipped -... More

A good 5 minute walk to terminal 4, not so nice on a cold day but sheltered and convenient for travel. I would not choose this place for any other reason than convenience and comfortable for travel. All the facilities are very modern especially in the rooms and very comfortable. The pool is in an odd place and small, the... More

A new elegant comfortable and somewhat chic hotel albeit in the middle of nowhere! The hilton website warns against taking a black cab from the airport due to their high charges.... Obviously meters don't operate this far out. But once you get here ( only a mile as the plane flies) it is bliss heaven and any other exemplary you... More

The staff at this hotel were absolutely tremendous in every department. We had an issue with the taxi from the airport and they took care and paid for our return trip. Be aware the taxi system at terminal 5 is a complete rip off 65 pounds for a 5 min trip. Take the hoppa bus to all terminals for 12... More