Stayed here whilst visiting relatives over christmas. Lovely hotel with friendly professional staff. Very good with children not a problem helping with a very inquisative 3 yr old whilst checking in. Bar and breakfast area very clean and decorated to a good standard. Our bedroom room 7, was comfortable and clean although dated, the bathroom in need of some tlc... More

I came across this little gem in the isle of sheppey late in the day and was welcomed by friendly professional staff. Food selection was good pub grub what more could you ask. More

Have paid twice as much for much less. Cant think of much to say that is wrong. Check in easy and friendly, being taken to the room rather than the usual, "1st floor, lift over there" attitude you get even at big hotels these days, was a pleasant and refreshing change. Room good, clean, strong free wi fi in the... More

the staff at the shurland are all very friendly, nothing to much troiuble, gym provided much needed exercise, as away from home working meant i was unable to walk with my dogs, who had to stay at home, the sauna and steam room took away the stress, of the day.very enjoyable stay. will recommend to colleagues. More

We stayed at the Shurland for two nights in September. Staff all really friendly and it was clear they all work together as part of a team. Good standard of breakfast. Room was good with all facilities you would expect. We ate in the bar on the first evening and that was also of a good standard. The bar was... More

Just spent a month at the Shurland, all the staff are so friendly and make you feel so welcome and cant do enough to help you. The rooms are fantastic and comfortable, will be back again next month. Thank you all for making our time here so great. More

Myself, my husband two children with their other halves stayed at this hotel on 6th Aug. Nothing and I mean nothing was too much trouble. Having been on the M25 which was closed both directions trying to get my neice's wedding and my daughter was a bridesmaid was at least a bit of a nightmare. The staff at the hotel... More

After a meal the hotel had to put a review as food was out of this world, staff bent over backwards for us and for what we got it was very reasonable. The steak is to die for, the best I have had in ages. The kids ate better than they have done for a long while. An amazing place... More

Iv have stayed at 3 stars to 7,whilst some might be fabulous locations and panoramic views, this hotel has one thing which sets it apart.Family type feel with staff that are extremely helpful.Paid £114 from Gatwick airport to the location after speaking with the staff ,he then arranged a local taxi to return to Gatwick for £55,saving us money .Not... More