We stayed in this hotel for a week. Although we paid all expenses upfront, the lady of the hotel still tried to get extra payment from us stating she made a fault in the booking, which of course for us wats not verifyable at the moment. In the e-mailconrrespondance on booking it was even confirmed all payments were correctly received.... More

This is the 3rd time that I have stayed in the Hotel Cristal and it has yet to disappoint me. I am there for work ((Boardercross and Skicross races) and have a strange schedule and the staff work hard to cater to my needs. It is a very short walk to the Bendola Telecabines, has a great ski room and... More

This hotel lies at the end of road adjacent to a car park but noise it not a problem. We went to the hotel during the ski season and the hotel is about a 5 minute walk from the ski gondola. However there are 3 sets of steps up to the gondola (no lift available). The hotel hasa boot room... More

The Cristal offers good value for money and, by Valais standards, has exceptionally friendly reception staff. The room was poorly ventilated. My shoes, which I only used for going out for dinner, started smelling bad after a few days as they never got dry in the damp room. Turning up the heat helped with drying ski gear, but made the... More

The hotel is small and charming, the rooms are very clean and have lovely views to the mountains. The hotel is ideally situated close to Grimentz centre and not far from the lifts to the ski slopes. The staff were very friendly and attentive. The half board option is great value for money as the resort itself is very exspensive.... More

From the moment we were picked up from the airport to the moment we were dropped off at the airport in the hotel’s executive mini bus our stay at Hotel Cristal was fantastic. We were made to feel welcome by all the staff who were both friendly and helpful. The hotel is situated just a short walk away from the... More

Our holiday was enjoyed by all mainly down to the hotel being so nice and in such a great Location. The hotel has recently been refurbished to a very high standard could not fault the acomadation and the atmosphere. We had an excellent size room with fantastic views over the mountains. The restaurant and bar staff are very friendly and... More

Hotel Cristal is a wonderful hotel which is very clean and extremely classy. The hotel has a very professional and happy staff who make you feel very welcome and important from the time you arrive until the time you leave. The views from the room are breathtaking with snow capped mountains in every direction. The food is prepared by a... More