I stayed in the 2 bedrooms pool villa for 4 days. The villa was quite large with spacious bathroom, private swimming pool and a living room. With regard to the bedrooms, it was comfortable. However the furnitures in the living room were very old with mould that make me don't want to stay there. The private swimming pool was nice...
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Dear Pingche,
Thank you for recommending our Pool Villas. We also feel that they are specious with generous sized pools and bedrooms. We look forward to having you stay with us again.
Kind regards,
Andrew J Leith
General Manager
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I travelled to Bali for the first time with 3 girlfriends in nov/dec 2011. We booked our accommodation at this hotel from an 'OurDeal' coupon with great rates but after reading the reviews on trip advisor We were quite nervous as to what to expect, especially being 4 19 yr olds with no Bali experience. However, the hotel was amazing!...
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Dear Elle K,
Thank you very much for your review. We are very pleased that you enjoyed your time with us and your holiday in Bali.
I have passed your review onto all our staff as we all enjoy knowing our efforts bring rewards.
We look forward to welcoming you back to Swiss-Belhotel Bay View in the near future.
Please...
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First the positives:
Suite rooms are very large and very clean, infact the entire hotel is spotless. The first night we found out only half the lights in our suite worked, however the next day when we came back from an outing they were all fixed and we hadn't even told staff yet.
Free shuttle service was friendly and always...
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Dear sim69417,
Thank you for you review.
I certainly agree with you in your view of our location, whilst not in the center of the action, the peace and relaxation that can be found here is certainly a positive, especially for those looking to avoid the maddening rush of Kuta. We have recently purchased a larger van to increase the...
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Suite rooms were large and clean. Location is very isolated from everything and nothing is in walking distance so expect to use taxis a lot. Breakfast buffet was pretty good but would not recommend eating there for otherwise, very expensive and very average food. Service is pretty well non existent but when you can manage to find a staff member...
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Dear Srt1965,
We appreciate you taking the time to write your thoughts on your recent stay with us, and that you enjoyed our large suites and found them very clean. Its good to see the improvement in our housekeeping procedure is having a positive impact on our guests experience.
Whilst there are few facilities within walking distance we believe our...
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The hotel was totally beyond my expectations. Expecting the usual small suite, the 2-bedroom suite we had was almost like coming home to my own condo unit! Extremely spacious with a large masterbedroom, a good-sized 2nd room and a spacious living area - all opening out to a long balcony that stretched across all 3 rooms. The view overlooks the...
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Dear Powen,
We are extremely pleased that you obviously enjoyed your recent stay with us and that the suite that you chose was 'beyond your expectations'.
As to you suggestion regarding slippers for the suites, we are certainly looking at improving the amenities and facilities within our suites over the coming year.
We hope to welcome you back in the...
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I had to upgrade my room to suite room when I arrived as the standard room was small and a small room....the service needs to be improved as well
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There are some good things I can say about this lodging, i.e. nice view from the balcony of my suite, especially at night, some tasty congee mixed with clear soup for breakfast, interesting swimming pools, reliable shuttle service and quiet location.
Unfortunately, the list stops here.
A few days before I arrived at this lodge, I sent an email to...
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Dear 1OzTraveller,
Thank you for ensuring we received the valuable feedback from your recent stay with us.
I am pleased that you liked the views from your suite, the congee at breakfast, the swimming pools, shuttle service and the location. We are sorry that we received no communication from you regarding your airport pickup. This is obviously a very popular...
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we decided to stay in this hotel since we needed a hotel just for 1 night after arriving late at night in Bali and the next date we had already a Villa booked in Uluwatu...
We stayed here since we needed to stay close to the airport (around 20 minute drive) and Nusa Dua (close to...)... and we wanted to...
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Dear TravelingMx,
Thank you for your review and giving us valuable feedback from our guests.
I am sorry that you found the deluxe room that you booked to have old tired furniture and lacking a luxurious feeling. It is disappointing that you feel this way as Swiss-Belhotel Bay View is only five years old, as is the furniture, and that...
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Overall we really enjoyed our stay at this hotel. We loved our room and the views were amazing. Service was pretty good, however there were a few letdowns, the restaurant was average and appeared empty almost every night. The service at the 'bar' was a big letdown, not once was there a staff member there ready to serve you, every...
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Dear MandyF001,
It is very pleasing for myself and all the staff here to read your kind review - thank you.
We are proud of our suites and Villas and so are glad that you loved your rooms and of course situated on the top of the hill looking over Nusa Dua, Tanjung Benoa, and the harbour the views speak...
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We would like to thank you from the bottom of our heart for the great great experience provided by you during our stay at your hotel.
We truely enjoyed our stay at your hotel and all the services and help extended.
The room given to us was truely amazing specially the view from the balcony. The beds, the sofas and...
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Dear Maverick1783,
Thank you very much for your review of your stay with us.
We are very pleased that you found your suite, and in particular the kitchenette, the views from the balcony, the beds and sofas, to be well done. As pleasing is that you found the food tasty, and the rooftop pool to be a great place to...
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