This hotel was lovely however we did wake up with bites and have subsequently had to deal with them back here at home too. A lengthy process at the least. We spoke to the staff about the bites but they said it was probably heat rash and wouldnt take me seriously. Also the iron kept giving me an electric shock,... More

We stayed at Bali Grand on a deal voucher which was fantastic value. The room we were given was HUGE with gorgeous design and lead straight out to a little patio near the pool. The pool area was divine with little frangapani trees and the sound of cascading water coming from the fountains. Their was also a games room with... More

My 2.5 year old son and I with my best friend's family ( 2 adults & 2 children) were staying here for 1 night in February 2012. We chose this hotel because we just want to to try another hotel since my last stay in Novotel Nusa Dua. I didn't take a close look in google map when I chose... More

This hotel is located NOT inside the Nusa Dua gate and NOT on the beach although they have a beach club (they have shuttle bus to the beach club). Its rated 4 stars as per Indonesian Hotels Standards but internationally 3 or 2 stars because the staff are just simply clueless. Let me start with the NOT SO GOOD side:... More

The hotel is in a great location, rooms are spacious, the pool and gardens are kept neat. However little did we know that we had stayed in a room infested with bedbugs. At the time there, we thought the bites were from mosquitos and thought nothing more. But a month later, started experiencing the same bites more frequent. Later discovering... More

We stayed for 5 days in January 2012. The place is passed it’s used by date. It used to be a beautiful boutique resort at one time but the new owners are not too bothered with the up keeping of it and are allowing it to run down. It looks as if the owners are just trying to suck out... More

Great hotel with clean room and service. The food is standard, but expected. I would venture out to the local restaurants and nearby areas for more variety. A beautiful stay, complimented by a well-made room each day. The comments from other viewers on English speaking skills is tiring. If anything, I am always trying to learn a few words in... More

I stayed here in November for 3 nights what a lovely hotel, huge rooms and very quiet. Staff couldn't do enough to help out. I don't mind that they can't always get everything I say cause I always remember that they know probably 3 languages and I only know english, so in actual fact probably smarter than me. The two... More

The only thing worth returning for is the staff for they were absolutely lovely and friendly. Although many struggled with English, they were quick to find someone who could help. On our second last night the power went out twice for about 2mins at a time and no explanation was given. Two nights in a row, our room key stopped... More