We have just returned back from our week at Haven one day early, admittedly this has been mainly due to the weather however, there were other issues that weren't all that comforting. We paid for a Platinum level caravan and requested a two bedroom as we there are only three of us and we appreciate the bigger master suite you... More

Just came back from quay west it was what I was expecting from Haven as far as facilities are concerned, entertainment was good for kids and the park is a short walk from New Quay which is a lovely place. We ugraded to a deluxe plus which had central heating, DVD player and decking with stunning sea views. I was... More

Just got back from 7 nights at Quay West.Caravan clean and the whole park well maintained, but it was SO cold. Why not put fires in all rooms - I noticed a lot of the piping wasn't sealed so holes in the floor meant a draughty caravan - even though the holes were hidden inside cupboards etc. Talking of cupboards,... More

After being to lots of different Haven sites this is the best so far we've been to. The site was lovely and clean with a lovely restaurant and entertainment area. Caravans were well laid out and spacious. The view over the harbour of New Quay was lovely and the beach was nice on site. The Haven staff were all lovely!... More

Arrived 2 hrs early, reception said my caravan wasnt ready but took my phone number and said they would contact me when it was. Less than 30 mins later got a message, went to reception to collect keys and was told had a free upgrade to prestige caravan. The caravan was lovely. It was clean had GCH (appreciated as it... More

This is a lovely site, picturesque area, lovely local beaches. Went in April 2011, had great weather, booked via Sun £9.50 hols, excellent value. Caravan spotless. Expected less and got more! More

We stade from Friday thru to Monday, Caravan was spotless . We had a 3 bed gold plus caravan, I definitely would advise this model. It had heating in all the rooms ‘most definitely needed’. The lounge area had a TV and DVD player, with a table and 4 chairs and a small decking area outside. The kitchen was adequately... More

I had never experience the Haven holiday before, but my 6 year old's pester power won through and we booked a deluxe caravan for 3 nights. The caravan was in the middle of a block, so while we did have a sea view of sorts, we couldn't park near the caravan so unpacking and packing was a pain. The caravan... More

We have just returned from a long weekend break at Quay west friday to monday which we booked through the sun . Just before we went the holiday park rang and asked us if we wanted to upgrade to a summer house new for this year. we did and it was well worth it as there was central heating throught... More