we went to this hotel on the 17/4/12 the first week was wonderful, when we book it was a gold hotel then we got an email to tell us its gone to couples. we did not know when we booked it but it was closing down for 3 months. we would not have booked if we had know. then on... More

Really enjoyed our week at this hotel.Staff very helpful in every way.Sea view room essential,great views of Gomera.Food and service very good.Lindsey was an excellent rep. Best of luck with your wedding in the near future. Really enjoyed The Teide by night excursion,toasting the sunset,and the star gazing.Look forward to seeing the revamped hotel in the future. More

Great Location. Booked for my wife's 60th birthday. The Hotel Manager Jose greeted us every day, the staff were polite ,friendly and helpful. Food good. Rooms good. Location stunning. Entertainment very good. Thomson rep very helpful. Lindsey good luck with your pending wedding. All in all great time. Will be back and look forward to the "new" appearance the old... More

Just returned from a week at this hotel, food good, position good, nice and clean. This hotel is about to be refurbished over the next 3 months, it is in need of it as it is very dated. The hotel lay on entertainment every night and some pool activities, which while are not to every ones choice, they certainly try... More

We are really looking forward to returning to this hotel in August when they will have closed the hotel for 3 months for upgrading. Yes it is stuck in a "time warp" but the service stays as great as usual. The staff are as friendly as usual and very efficient. We love this hotel but it really does need an... More

Staff so friendly, rooms nice, great balcony, nice bathroom. The food was an A- (we had the half-board with our Thomson resort vacation), but something every night could suit you. Especially loved the guacamole one night and the fried bananas another. Well, the bananas in general on the island are fantastic. The pool is the best part - with cocktails... More

Once again thankyou to the Manager and all the staff at The Los Gigantes Hotel ( in Los Gigantes) for another memorable holiday We cannot fault the food the staff or anything else about this beautiful hotel nothing is too much trouble for them and they try there best to make your holiday enjoyable I will agree the Hotel wants... More

We have enjoyed a number of Easter breaks at the Hotel and this was no exception. The hotel is being refurbished shortly and closes at the end of April for 3 months. The service is up to the usual high standards and the only obvious difference is that all the Thomson Gold logos on towels and sunbeds have been removed.... More

Been before and know what to expect ! Great place. Place needs updating but this is in hand. Looking forward to seeing the new 'Hotel Los Gigantes' at christmas. Staff from front desk onwards very helpful. Pity the gold status has gone as the entertainment needs abit help. Thomson rejected my review !! not sure why as I have nothing... More