To call this a 4 star hotel was an insult. The hotel was ran down, dark and the rooms where old, and bath rooms had visual signs of fungus, and smelled accordingly. The staff was nice but had a a hopeless task in keeping a good spirit up among the guests. Would not ever stay there again if it was... More

Me and my family booked this hotel simply because of the price! We managed to book 6 nights for around £340. We read the other reviews before we went and they put us off slightly, however we were pleasantly suprised. We had a very warm welcome from the people running the hotel (a husband and wife), although they did not... More

Even if this "hotel" was free it would still be a seriously bad value. The first clues as to how unbelievably wretched it is lie in the fact that (a) the location map on its own website is wildly inaccurate (unfortunately we persevered for 2/3 hours and finally located the "hotel" - Big Mistake!), (b) the photographs are totally misleading... More

What they don't show is the noisy, busy highway that runs between the hotel and the river. The traffic noise and shouting from adjacent piazza go on at all hours. Few of the staff spoke any English, and the manager seemed quite put out that I'm only just learning Italian. Just getting to Sarnico is difficult; no trains run there... More

We have been travelling 4 people through Italy in November, low season, so we did not make reservations beforehead but just on the spot. We found Sebino via Booking and saw it was close to the lake, 4 * and that they had a very reasonable offer as for 4*(68EUR ). We went there directly without reserving electronically. What a... More

We wanted a view towards the lake, so we were guided to this 4 star hotel. We have been offered two rooms; on a little bigger than the other, with a view on a wall. So we took the other. Great view but terribly small -we didn't know where to put our belongings. The heating was off and only came... More

The hotel was billed as a 4* - it's only a 4* if a decent hotel is a 20* First the good points - it's a very nice location with a lake view and the hotel staff were very good despite lack of support from management and lack of facilities to offer guests. - good location in the old town... More

The hotel was once a nunnery and has been refurbished to a very high standard - e.g. quality hardwood veneers in properly matched pairs on the doors and door-frames. It's at the very end of Lake Iseo. The staff are very friendly and mostly speak English. There's satellite TV in the rooms with a couple of English-language news channels. Some... More

This is one of the worst hotels ever and the customer service is appalling. The 'management' repeatedly ignored my concerns. More