My husband and I stayed for one night at The Quay Hotel and it was absolutely faultless. We stayed in a room overlooking the garden. The rooms are massive along with the bathrooms. So spacious - a large bed, two seats and a table and a desk; trouser press, fridge, bath robes....i could go on - just luxury!
We opted...
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Dear Guest
Thank you for your kind feedback folloiwng you recent one night stay at the Quay Hotel. I was delighted to note how much you had enjoyed your time with us, particularly your appreciation of our spacious rooms, luxurious facilities and our restaurant offerings.
I look forward to welcoming you back for that definite return visit - maybe spend...
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My partner and I booked 1 night at the Quay Hotel in May. I had read the reviews so had high expectations from the previous comments but have to say it totally lived up to them. The staff are extremely friendly and knowledgeable on the food, wine and area. We had an estuary facing room (would say this a must...
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Dear Guest
Delighted to know how much you and your partner enjoyed your recent visit to the Quay Hotel. I was so pleased to note that we totaly lived up to the previous comments and your high expectations.
Your kind appreciation of our stunning location, my extremley friendly and knowledgable staff, pool, spa and restaurant offerings is very welcome. I...
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Our first stay at this Great Hotel, wonderful views from Restaurant and Lounge, ever changing.
We had booked in for Sunday Lunch and from the moment we walked into this hotel you were made to feel special.
Sunday Lunch excellent value and first class service from the excellent Restaurant Team.
We had a Marina View Room just great.
We really...
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Dear Guest
How lovely of you to post a "Thank You" - I am delighted to know how much you appreciated your recent stay with us, from the moment you walked in for Sunday Lunch to the end of your visit. I am so pleased that my team made the whole experience special for you both.
I look forward to...
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My husband booked us a two day break with some friends, via TravelZoo, at the Quay Hotel, Deganwy. When we arrived we were delighted to find ourselves in a modern, luxurious hotel overlooking the estuary and with stunning views of Conwy castleand Conwy mountain. We had a beautiful room overlooking the terrace (but very quiet at night) with every mod...
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Dear Guest
Thank you for your generous feedback following your recent two day break at the Quay Hotel. I was so pleased to read of your enjoyment of our luxurious amenities, stunning ivews and your beautful room overlooking the terrace. Your kind words confirming the friendly, helpful service my staff provided have been passed on to my team.
Do try...
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We only stayed one night on May 15th but we loved this hotel. We had a special deal through Travelzoo and were upgraded to a luxury sea estuary facing room. It was a beautiful day and sitting on our balcony with a glass of wine with the view of Conwy Castle in the distance was breathtaking. All the staff were...
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Dear Guest
Thank you for your kind comments regarding your recent stay at the Quay Hotel. Delighted to know you enjoyed the stunning views, spacious room, leisure and restaurant facilities and my team were extremly helpful and friendly.
We very much look forward to welcoming you back on another occasion and thanks for the endoresement for our "flights of wine"...
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This is an excellent place to stay. The views are breathtaking and the Hotel is very classy. I particularly liked the swimming pool and spa suite. Staff in the fitness suite were genuinely helpful, especially Hannah and Matt. They looked after me really well.
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Dear Guest
Delighted to read your pleasing comments in respect of your recent stay with us. Your kind words regarding the swimming pool and spa have been forwarded on to Hannha and Mat and my Leisure and Spa teams.
I look forward to welcoming you back on another occasion for another "classy" visit.
Kind regards
Steve Ogden
General Manager
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My wife and I stayed at 'The Quay' one night, 8th May, the final night of a Bank Holiday weekend trip around North Wales.The stay far exceeded our expectations. The Hotel location and outlook over the estuary is breathtaking. On arrival greeted by most helpful, welcoming and polite reception staff. The public areas of the hotel are light, airy, clean...
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Dear Guest
Thank you for your generous comments following your recent stay at the Quay Hotel. I was so pleased to read of your appreciation of my helpful and polite team, the location with breathtaking views and your spacious room overoloking the estuary.
I look forward to welcoming you back in the future and perhaps persuade you to stay longer...
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The hotel setting is lovely, fairly close (1.5 mls) to Conwy, with beautiul views across the Bay to the Hills beyond. It is fairly new and well appointed with nice spacious rooms and good Health Spa facilities.
What let the experience down was the food presentation - the choice was fine, but the cooking let them down, overcooked, indeed burnt...
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Dear Guest
Thank you for taking the time to post your kind comments, following your recent stay. I was pleased to note your appreciation of our stunning views, well appointed spacious rooms and Spa facilities.
I also very much appreciated the constructive feedback in respect of your dining experience, I am sorry to hear that dinner and breakfast were less...
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Stayed here on a two night stay with my wife and four children, what a beautiful hotel this is. Situated on a marina the arrival gives you a sense of relaxation. The main reception area is open and spacious and we were welcomed by a lovely receptionist who made us all feel at home very quickly.The room was spacious and...
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Dear Guest
Thank you for your very generous comments following your recent family break. I was so pleased to note that my team were welcoming and ensured your children were just as well looked after as yourselves, with comfy beds, pool facilities and first class beaches.
Delighted to know that our Restaurant catered for all tastes and the Fish &...
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Stayed here and held business meetings here since built in the marina. You have got to ask for a sea view - negotiate with booking for a deal and upgrade. Rooms- boutique style and spotless. Food - lovely - breakfast delicious and coffee (I am a coffee snob) most sourced locally.
Hotel used by stars and "the famous" when working...
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Dear Guest
Thank you for your complimentary comments regarding your experience of the Quay Hotel, not only recently but since 2006. I am delighted to read that you are still enjoying our fabulous location. spotless rooms and our coffee!!
We look forward to welcoming you back next time, maybe for a leisure break rather than a business meeting.
Kind regards...
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