Stayed here in the New Year for a friend's celebratory event. We booked 3 months in advance and despite 5 (yes, 5) phone calls and 2 emails requesting confirmation, it was never received. We arrived and, needless to say, there was no record of our booking!
We were put in one of the annex rooms which smelt damp and had...
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Thank you for taking the time to provide feedback on your stay in January. During the last 2 months we have decorated several areas of the hotel including the coffee lounge and restaurant to improve the standards. This is of course a work in progress with the next area being the hotel bar. We will also raise your comments on...
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