Well, I'm really surprised at some of the things I'm reading here!! I visit Bexley several times a year and have always found it to have a very friendly and professional team working there. We always ask for a cot for our grandson, and that is always ready for us when we arrive, and the staff there always make sure...
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Thank you so much for taking the time to write such nice comments, and I know all members of my team will be thrilled to read such positive feedback. I’m delighted that you find the staff here to be professional and friendly and I was also thrilled to note that our famous Holiday Inn breakfast provided a great start to...
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Coach trip organisers had sorted hotel,as all inclusive of our overnight trip, they couldn't have done better than use this Holiday Inn, we had avery comfortable night in a spacious. clean and welcoming room. thought we were in an executive room as it was so good.If we are ever that way again we will have no hesitation in booking into...
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Thank you so much for taking the time to write such nice comments, and I know all members of my team will be thrilled to read such positive feedback. I’m delighted that you found your room to be spacious, clean and welcoming, and that you will return to us if ever you are travelling this way again.
Thank you once...
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My husband and I decided to take our two kids to Bexley cuz we had never been there before. The hotel is in a great location, its walking distance from the train station and many busses pass right outside. Check in was easy and swift and the lady at the check- in counter was helpful and nice. However, when we...
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Thank you for your great comments about our helpful staff and easy check in, and I’m really pleased you found our location suitable for your needs. However I’m so sorry that your room was not prepared for your arrival, also I am very surprised to learn there was not enough selection at breakfast for your children as Holiday Inn prides...
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Planning your Christmas do at this hotel - be ready to be disappointed! Myself and 14 friends went there on Saturday 10 December and had the worst experience I have had anywhere for a very long time. The service was APPALLING - really the worst I have known. The food (for the set price we had paid) was pathetic, the...
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Thank you for taking the time to write a review. I am certainly disappointed that your event was not to our usual standard of service and would ask you to please accept my sincere apologies. I notice in your Trip Advisor review you stated that tea, coffee or mince pies were not offered on the night. Our brochure does not...
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Pleasantly surprised especially because of how it looks from outside. Really comfortable warm room and bed. Food was a little tasteless but fine. I would Recommend it.
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Thank you so much for taking the time to place your review on Trip Advisor. We understand how important it is to look after our guests and I'm so pleased you found our accommodation to be welcoming, even though you had some concern from the outside view !! I think this just goes to show that we should "never judge...
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This hotel was as expected for a chain hotel. Everything was clean and adequate, but nothing exceptional. The staff were polite. We booked room only, without breakfast. In the mornong we walked into Bexley village (about 5 minutes walk) and had an excellent breakfast in a cafe, freshly cooked to order, for about half the price of breakfast in the...
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Thank you so much for taking the time to review our hotel, and I am so happy that you enjoyed your stay here, and that you felt the team to be polite and welcoming. We receive many good comments about our famous Holiday Inn breakfast and hope that you will consider partaking of this should when you next stay with...
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I stay at this hotel often for business trips locally.
It is clean, comfortable, ell appointed and has all the facilities I need.
There is (extra-cost) broadband in common parts and rooms, but as I use a dongle the cost is not an issue.
The staff are courteous, pleasant and responsive to needs. The bar is well staffed and can...
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We understand how important it is to look after our guests, and I'm so pleased that the team at Bexley continue to make your stay so welcoming and that you prefer coming to us rather than the Marriott Hotel. I am delighted to announce that we will soon have a fitness room for our guests use. I note that you...
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The hotel is situated well, only a short distance away from the M25 and Ebbsfleet station for the Eurostar to Paris and Europe. Taxis are plentiful if you need this option.
The rooms were clean, although our room was a bit noisy from the traffic as the windows have not been replaced as other rooms have.
Food was not very...
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Thank you so much for taking the time to place your review on Trip Advisor, and I am so pleased that my team were able to make your stay relaxing and enjoyable. Our midweek menu changes every 8 weeks, with lots of delicious new dishes, and we also have themed nights where we offer Mexican and Chinese buffets. We pride...
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I booked 2 rooms (1 double and 1 twin) from Thursday 8th sept 2011 leaving Monday 12th September. One room was myself and my son who we were moving into University digs on 10th September and the other room was for my parents.
We have stayed in numerous Holiday Inns and have never been disappointed in any way.
However,this time...
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Thank you for taking the time to review our hotel, and as the General Manager for the hotel, I was most disappointed to learn of the problems you experienced with the bathrooms, and I would offer my sincere apologies for any discomfort this may have caused to youself and your parents. Please rest assured that the points you raised have...
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Our stay was made more enjoyable by the very special Receptionist by the name of Jodie who was helpful, friendly and always smiling. She is an asset to the front desk!!!
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Thank you so much for taking the time to write such nice comments about one of our Receptionists. I've spoken with Jodie and she is absolutely thrilled to receive such good feedback. Thank you once again, and we look forward to welcoming you back in the near future.
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