I have just returned from a weekend at this hotel. All fantastic for the money....really good value. The staff were exceptionally nice and well presented. My sister and I both noted that the girls were beautifully made up and wondered whether this was a "corporate look" i.e. the all wear the same classy make up. Bedrooms were lovely and a... More

Customer service very good - central reservations had not called me back as requested by email I had to call them, nor did the hotel have a note of special rooms needs or dinner booking, made through central number. All sorted out with charm once we got there, and as we had a noisy child above our room they changed... More

This hotel is set in open countryside with 2 lakes in its grounds.The hotel itself is not tradittional but it works.The rooms are fairly large and are very well furnished with a great on-suite bathroom. The hotel has extremely good facilities including a swimming pool and gym etc. Breakfast is one of the best buffet breakfasts we have had,it is... More

This is a difficult review as the Norton Park was a mix of good, bad and indifferent! Arrived to a very cheerful, professional reception. We had booked a room suitable for a small dog (recognising that we would pay an additional charge for this) and had specified a bathroom rather than a shower. I mentioned our first request when we... More

We stayed for one night as a treat (we live nearby) and had a lovely (standard) room which was of a very high standard. Food in the restaurant was very good although breakfast was chaotic. It was a mass market hotel without the attention to individual detail but on the whole excellent - we will definitely go back. More

We have just returned from an excellent Christmas break at this hotel. The food was superb and the staff could not do enough for us and very friendly. The rooms were very clean and spacious. Pool and Gym were even open on Christmas day! We would thoroughly recommend this hotel. Thank you for a brilliant Christmas stay and a Happy... More

If you're looking for a relaxing break, then the q hotel in Norton Park will do just the trick. The staff are helpful and polite and the hotel is welcoming and clean(except for the trays being used by the waiters!) The spa and swimming pool and open spaces give the perfect feel of a break away from the bustling 'everyday'... More

My husband and I stayed for 2 nights on a DBB rate in a Qstar room for a pre-Xmas getaway. The room was comfortable and clean but a little dark with only a sliver of a window. The resaturant staff were great and the food suited us well. Service was efficient even at peak times.My only concern was the Spa.... More

the whole department where i work have an offsite meeting and overnight stay each year. this was a great venue. The dinner was held in a barn and the facilities were great. The bar staff were friendly even at 2 am. The only downside was that keycards for the rooms did not work well and a few souls including me... More