We were looking for place to rest and enjoy the sun while we were waiting to go to Angel Falls. We were swimming in the pool, drinking great flavored non alcoholic drinks at the swim up bar, lounging on the lounge chairs. In between we went for a Jeep tour booked at the resort. We wandered on the beach. Enjoyed... More

I wasn't going to write any review because didn't know where to start, but I just came back from there 3 days ago and I feel with the responsability of warning people. DON'T GO TO THIS HOTEL!. I was 3 days in Hesperia Playa El Agua with my husband and the hotel lost power every single day, the first day... More

Its a long wait to check in. The staff were very cold, felt as if we were bothering them. Our room was very clean just a bit musky, the food was tasteless and basically the same thing everyday. Enjoyed the pool wit the bar. The cafe close the the beach was the best service and food. My biggest problem is... More

We were at this hotel for one week. We arrived late to check in and of the three premium rooms booked we only got one and two bungalo rooms. We were supposed to get the correct rooms the next morning. The bungalo rooms were terrible!! They were dirty and in dire need of repairs. The faucets and shower were rusted... More

Before I visited in May2011, I reviewed the reviews which general shouted to me "dont come" , but i wanted my own experience of it. The place is generally somewhat clean, the customer service relations with the employees there are excellent and well accommodating, despite the fact that I can not speak a word of Spanish. After taking into consideration... More

gosh, where to begin, on arrival this was @ 8:30pm , the staff greetings were far from warm, not a smile in sight , they seemed bothered at our arrival, thus giving them work to do, after a brief check in (my wife speaks spanish) we were handed a map and given our room keys, no bell boy no directions... More

I do not recommend this hotel for anything. Customer service is very bad. The staff is not ready for service. The rooms are in very poor conditions. For the price not provide the basic facilities of a hotel for example the rooms do not have glasses to drink water . The variety of food is very low. The worst thing... More

We choose this place, cause my friend, had never been to this place and the review was kind of okay. My first time to Margarita, so had to trust her....LOL Anyway, just stayed for 3d/2n. The basic of the hotel, pool and rooms are okay. We paid for a "premium room", nice, nothing fancy but with space. That is about... More

This is by far the best hotel in Playa el Agua. Only recommendation: try to take the premium suits and not the bungalows. We rested, had fun, ate and drank a lot. It is a beautiful place to go; of course, if you expect Hawaiian luxury, you will obviously feel disappointed. Otherwise, you will certainly enjoy it. There are 3... More