We went as we got a good deal on teletext holidays, even told my sister what a great deal it was & she booked aswell, the first night we met a nice couple who asked how long we booked for & we explained it was two weeks, they said oh no you poor things, I told my wife not to... More

Me and my cousin went to this resort in Feb. let me start off by telling you the horrible experience we had. We arrived at the resort at 12:00 AM, the bus dropped as off in the front gate, it was pitch dark and not one person from the lobby came to get our luggage or welcome us in. we... More

My partner and I stayed here for 2 weeks in October 2011.... really enjoyed the hotel. It is spotlessly clean and very well run, overseen almost constantly by the management! It is really encouraging to see the "Boss", Ali, eating his meals daily in the same restaurant that we used! We arrived at about midnight after around 3 hours transfer,... More

We stayed few years ago and thinking back, I feel necessary to warn people: - The staff was rude with us: there seemed to be a war between staff and tourists, attitude while serving the drinks, the postcards I gave to be posted never reached my relatives. - I almost got attacked on the beach: the path to go to... More

dont go to this hotel if your british allinclusive crap only drink you get is cheap vodka no ice cream unless you are under 14 food rubbish nothing for english all the staff were ignaront would never go there again the worst week in my life

we cant wait to book next year we had a excellent time not quite why i saw bad reviews on here i have only one and thats the beach other than that a great place to take your kids the staff are friendly and very helpful and the food was lovely

Just returned from Club Mermaid Village after a two week stay there. Just had the best time. All the staff were fabulous with me, my partner and daughter. Reception staff extremely helpful. Totally agree with all the excellent reviews people have written. The negative reviews I read pre my holiday really did worry me. However, they are totally unjustified. No... More

Hi Ali, I know you read trip advisor so I wanted to say a massive thank you to you for making our 2 weeks so amazing! HI HOLIDAY FRIENDS!!! We arrived at Club Mermaid I the early hours (Sept 14th 2011) and were welcomed, offered food/drinks etc which we declined (but enjoyed with Ali later on during the holiday, salami... More

Myself,wife and 3 kids have just returned from a great 2 week stay and Club Mermaid,kids aged 16,15 and 2.There is always going to be a few minus points for a holiday which costs £2k for 5 people for 2 weeks all inclusive so im not going to dwell on these minor issues others seem to capatalise on.I can only... More