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Etap Hotel Basel Pratteln

Grussenholzliweg 11, Pratteln 4133, Switzerland
Hotel amenities
Etap Hotel Basel Pratteln
Ranked #2 of 2 hotels in Pratteln
3.5 of 5 stars 74 Reviews
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74 reviews from our community

    Trip type
Traveller rating
    12
    34
    19
    7
    2
Date Rating
Posted by an Accorhotels.com traveller
Livorno, Italy
1 review
4 of 5 stars Reviewed 5 October 2011

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zoran BRANKOVIC, Manager at Etap Hotel Basel Pratteln, responded to this review
3 November 2011

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Geneva, Switzerland
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 10 September 2011

It does not have a telephone in the room, the door had a problem, people smoke in the rooms so the smell stays in the linens, there were spiders, lots of them, the pillows where too hard they hurt your neck, internet was expensive, the only good thing about this hotel was the free parking. More

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zoran BRANKOVIC, Manager at Etap Hotel Basel Pratteln, responded to this review
21 September 2011

We are very sorry that you had such a disapointing stay at our Hotel. We always try to improve our service, thanks to your comments it's easier for us to see the problems. Your Etap Hotel Basel Pratteln More

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Bratislava, Slovakia
Contributor
13 reviews 13 reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 22 August 2011

It's an ETAP hotel. Just somewhere you book when you're on your way somewhere else. It was annoying that the plugs didn't fit, but I assume the standard European plug doesn't work in Switzerland. I find it odd that some hotels in 2011 still charge for WIFI. It's not some futuristic service, but as basic a commodity as having a... More

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zoran BRANKOVIC, Manager at Etap Hotel Basel Pratteln, responded to this review
6 September 2011

Thank You very much for your comment. Yes, in Switzerland all plugs are different to the rest of europe. We are sorry for the inconviniences you had, at the reception, we sell adapters. Yours Sincerly, The Etap Hotel Basel Pratteln More

Posted by an Accorhotels.com traveller
Eindhoven
1 review
3 of 5 stars Reviewed 26 July 2011

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Posted by an Accorhotels.com traveller
Forcalquier
1 review
1 of 5 stars Reviewed 15 May 2011

roomprice to expensive for an etap hotel in a industry location. Fee for a dog of 20CHF to expensive (in France usually 4 EUR). The roomsa are OK concerning equipment and cleanliness, as usually in etap hotels. More

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zoran BRANKOVIC, Manager at Etap Hotel Basel Pratteln, responded to this review
18 May 2011

Thank You for your comment, it will help us to improve our service. We are very sorry that you are unhappy about the price. The price is normal for Switzerland, even for an Hotel in industry zone. We hope to have you back as guest anyway. More

Posted by an Accorhotels.com traveller
london
1 review
1 of 5 stars Reviewed 28 February 2011

Hi i stayed with my wife and daughter en route to the alps. I'd booked two rooms so that we were comfortable. When we arrived we were told that there were only smoking rooms available, something that was not an option to check/uncheck on the booking form. The lady on reception was very understanding but her hands were tied. So... More

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zoran BRANKOVIC, Manager at Etap Hotel Basel Pratteln, responded to this review
21 April 2011

We are verry sorry for this inconvienienc, there is a possibility to say if you want to have a non smoking room. We are happy to tell you that we are renovating and that after this we will have no smoking rooms. More

SOF
1 review
3 of 5 stars Reviewed 2 February 2011

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zoran BRANKOVIC, Manager at Etap Hotel Basel Pratteln, responded to this review
21 April 2011

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Posted by an Accorhotels.com traveller
Monmouth
1 review
2 of 5 stars Reviewed 24 December 2010

Hotel all clean and tidy which is my main requirement but some of the staff were not that helpful and the breakfast was a complete waste of money. The hot water for the tea was really cold - not what you need in winter. I wanted to borrow an adapter for my computer as the French one I had didn't... More

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zoran BRANKOVIC, Gérant at Etap Hotel Basel Pratteln, responded to this review
31 December 2010

thank you for your comment. it is not a problem to make some hot water for you. We have to sell the adaptor because with only a deposit the most of the poeple keep this one. More

Davos, Switzerland
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 12 December 2010

Clean, classic and standard. 20 minutes away from the Basel SBB. It's a bit peripheral and away from the centre of Basel but that wasn't so bad. The hotel is 10 minutes walking distance from the Pretllen Train station and about 15 min walking from the Pratelln tram station. Good value for money. More

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zoran BRANKOVIC, Gérant at Etap Hotel Basel Pratteln, responded to this review
31 December 2010

Thank you very much for your nice comment More

Liverpool, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 December 2010

This hotel was hard to find from Pratteln railway station so get a taxi, The rooms are very basic but clean, I stayed there for Avantasia concert at z7 which is a 5 minute walk away.There is no bars or resteraunts anywhere close, there is a small shopping mail close by with a coop shop for food and beer, More

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zoran BRANKOVIC, Gérant at Etap Hotel Basel Pratteln, responded to this review
6 December 2010

Thank you very much for your comment. More

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Additional Information about Etap Hotel Basel Pratteln

Grussenholzliweg 11, Pratteln 4133, Switzerland
Price range (per night):* INR5,460 - 5,460

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