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New Otani Inn Tokyo

3.0 of 5
1-6-2 Osaki, Shinagawa, Tokyo Prefecture 141-0032, Japan
Hotel amenities
New Otani Inn Tokyo
Ranked #16 of 38 hotels in Shinagawa
3.5 of 5 stars 150 Reviews
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150 reviews from our community

    Trip type
Traveller rating
    27
    78
    30
    11
    4
Date Rating
Sydney Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 May 2012

We booked this hotel because it was on "special" and we thought it was at Shingawa station where our Sinkansen for Kyoto was to depart from. What a mistake. The room had city view as guaranteed but it was just a view of the nearby office towers over a building site, but that's still a plus in tokyo I guess... More

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Milton Keynes, United Kingdom
Senior Contributor
29 reviews 29 reviews
Reviews in 28 cities Reviews in 28 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 1 April 2012

First of all this hotel is ideally located for the Akasaka district where you can find many bars and restaurants, I'd highly recommend the Mermaid pub for its great food, selection of beers and atmosphere. As for the hotel it's rather a large one but in fact two hotels merged into one with gardens, shops and restaurants. I stayed in... More

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Toronto
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 7 February 2012
2
people found this review helpful

Location was convenient from the nearest station. Staff were polite. If you expect this is one of the branch of "New Otani", you may be shocked. If you think this is one of the typical Japanese small hotel, probably OK. Because I don't have iPad or iPhone, I had to pay for use PC at the lobby. If you have... More

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Boulder, Colorado
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 31 January 2012

Stayed here on business for 4 nights in mid-winter. I've stayed at several New Otani hotels, but this one hardly lives up to the brand. The rooms were tiny with no ventilation, windows that can't open and heated to a sweltering 80F in winter. The non-smoking floor smelled of smoke along with the lobby and restaurant. The furnishings are old... More

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Yardley
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9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 29 November 2011

I accompanied by husband on his business trip and the New Otani was chosen by his in-house travel system. We stayed in the Garden Tower and our room was large and modern with a great view of the Tokyo Tower. It is a great location within 1/2 block to the Tokyo metro and JR line. Buying a pass on the... More

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Washington DC, District of Columbia
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 November 2011

Stayed here on businesss for five nights. Hotel is very large and serves diverse customers. Service is outstanding. Rooms are very spacious for Tokyo but show their age. Clean, but 70/80s era furnishings. Kind of reminded me of college dorm furniture. The hotel is very convenient. Few minues walk to metro, Lots of eating options on premise are pricey but... More

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Singapore, Singapore
Contributor
13 reviews 13 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 November 2011
1
person found this review helpful

I stayed here in feb 2011. The rooms were small but what it lost for size,it made up for location. I would recommend this hotel as its near shiny a and shinjuku. Since its on the JR line, if you buy Japan rail pass, it's economical and convenient. In front of the hotel is a shopping centre. Numerous cheap food... More

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Durango, Colorado
Top Contributor
106 reviews 106 reviews
Reviews in 31 cities Reviews in 31 cities
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 27 October 2011

The rooms are wonderful, but the gardens surrounding the hotel are nearly worth the price to stay there.. Also enjoyed the buffet in the lobby restaurant. Great transportation hub out front. A quieter, parkland alternative to staying in Shinjuku. More

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The Netherlands
Top Contributor
65 reviews 65 reviews
Reviews in 46 cities Reviews in 46 cities
85 helpful votes 85 helpful votes
3 of 5 stars Reviewed 12 August 2011

This is a budget hotel. Very close to the JR Osaki station (on the Yamanote (loop) line). The surroundings of the hotel is mainly business buildings. As tourists you have to travel with the JR line before you get to the more interesting areas of Tokyo. It is a very Japanse hotel. There are not a lot of facilities. The... More

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Calgary, Canada
Top Contributor
59 reviews 59 reviews
Reviews in 20 cities Reviews in 20 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 21 July 2011

This hotel minutes from the Osaki train station on the Yamonote line. I didn't investigate any sights near the hotel, but I appreciated being able to travel anywhere in Tokyo quickly. The hotel is satisfactory, with the room being a little worn. The hotel staff were always very helpful, with varying levels of English. Service was always good. The hotel... More

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Additional Information about New Otani Inn Tokyo

  • New Otani Hotel Tokyo
  • New Otani Shinagawa
Address: 1-6-2 Osaki, Shinagawa, Tokyo Prefecture 141-0032, Japan
Price range (per night):* INR6,530 - 12,778

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