I loved the location. The hotel is modern and very comfortable. The service is excellent. It was a trip to a company convention and they couldn't have selected a better spot. High end shops on your doorstep and restaurants too.

It's very difficult to fault this hotel - super stylish interiors, simple but elegant rooms (Frette bedlinen) and impeccable service. Add to this the location, Roppongi Hills with the Mori Art Museum, cinema and all the shops, restaurants and bars. I may have been lucky during my stay but I also experienced a sense of quiet luxury which is rare... More

This is my 3rd time stay in Grand Hyatt Tokyo, which is located in Roppongi Hills. The location is great, near those shopping malls, restaurants, cinema and also the subway station. The service, facilities and food are always keeping high standard. And I always enjoy the Tokyo Tower view from room:) The only point make the stay not pecfect is... More

I recently stayed at the Grand Hyatt Tokyo for four nights and had a wonderful stay. The hotel is very clean and quiet and there are many great dining options around the hotel in Roppongi Hills. The indoor pool is wonderful for when you want a relaxing break from the city (and is free of charge for Gold Passport members).... More

I have very recently stayed 3 nights in this hotel on a business trip. Other than " outstanding" for an hotel in Tokyo there is not much to say. The staff is very very helpful and efficient ... with lots of class, the sushi restaurant and jazz bar are great, the club floor is a must and hotel is very... More

We stayed for 4 nights in 2 of the club suites. The service provided by the staff in the Club Lounge was fantastic from the delicious food, printing maps for us and advice for where, how and when to go to find what we wanted. The rooms were spacious and well appointed. We loved the spa and gym too.

I have previously stayed at this hotel while on business. I was really stuck trying to sort out the best hotel to stay when I recently took my wife and children (9 & 11 years) on a trip around Japan. After quite a bit of debate, I went for the Grand Hyatt knowing Roppongi Hills was a nice area and... More

We stayed 5 nights at this modern hotel in Tokyo and the experience was great. The rooms are modern with a little touch of japan in the decoration, so you actually dont feel you could be any where in the world. Its great to travel and see that the hotel had incorporated a little bit of the country you are... More

Check in at 2:30pm - room not ready (have stayed at this hotel before [it is my company's standard hotel] - this is not the first time this has happened). For a largely business hotel - the gym is very substandard. At 0615 this morning every piece of equipment and the wights racks were full, with people waiting. In addition... More