I stayed here because it is an easy walk to our Tokyo office. The hotel is quite old-fashioned but I don't mean this in a negative sense. Very well maintained, spacious rooms (for Tokyo standards), superb service.Hotel restaurants are very pricey -- but then again so is everything in Tokyo. While I have nothing to complain about I probably wouldn't... More

Stayed at the Hotel Okura over the New Year's Eve weekend. Wanting to experience the train system in Japan, I took the Narita Express to Tokyo Station and them jumped on the metro and walked to hotel from station. Easy walk except for the last 50m, which is uphill and not convenient with a roll-on bag. From the moment of... More

I know this hotel well for both functions and accommodation. They manage to maintain the old traditional super courteous Japanese service and the stay this time (late December) was no exception. The service may appear slightly over the top now and then but it surely guarantees guests a pleasant stay. Rooms are equipped with very comfortable bed, and a plenty... More

Very attentive staff, very clean, and excellent location, but realize that if you do not book a full price room you are going to miss out on several perks, such as being able to get frequent flier points for your stay. I had a discounted room and they would not add any frequent flier points from my stay. Other than... More

I appeared at a Japan Patent Office hearing and needed a convenient and comfortable hotel. Hotel Okura provides simply outstanding courtesy and service and its location is ideal- a short walk to government offices in Kasumigaseki. The "limousine" bus to and from Narita also is priced favorably and convenient. My room on the 9th floor was large, comfortable, stylish and... More

Have stayed at most hotel in Tokyo but if you are looking for top level service this hotel is for you. The food is also high quality. More

Very spacious lobby and rooms, especially for how I picture Tokyo, with space at a premium. A bit of a 1970's feel to the place. The furnishings and finishes in the rooms I stayed in were nothing special and it appeared that some floors had been more recently renovated than others. More

Spent a few nights here on our honeymoon and for my tastes its perfect. Proper old fashioned comfortable place, great staff, lovely room and a good peaceful location. If I had to find fault I think that charging residents to use the pool is a bit cheeky. More

The lobby of the main building is spacious and stunning; early '60s style. The sushi restaurant (I forget the name) is fantastic, with five sushi chefs, tremendous service (of course) a good sake selection, and amazing, melt-in-your-mouth sushi (try the sweet/salty eel duo -- fantastic). Prices are not unusually high (e.g., about $125 for the chef's selection). Our room (main... More