We came to Tokyo for a long weekend so we wanted a comfortable place with reliable service - the Westin met our expectations. The decor was not to our taste but by Japanese standards, it can be considered luxury. There is a fantastic restaurant close to the hotel, famous for it's pork katsu. I think concierge will know the name.... more

I spend 6 weeks at this property when I was travelling for work, and this hotel does not disappoint in terms of service and product. My room was huge by Tokyo standards, and the service was exemplary - they were attentive but not overbearing, and they all spoke fluent English, which is a huge plus in Japan. When you're at... more

My husband and I traveled to Tokyo to visit our son who is studying at the Kanda University in Makuhari. Although our son speaks Japanese, we don't, so we wanted to stay at a hotel where the language wouldn't be a problem and the Westin was a perfect choice. We took the Airport Limousine Bus from Narita to the hotel--... more

I was a little nervous about my first trip to Japan because I do not speak the language so I picked a western chain. I am so glad I picked the Westin Tokyo! The hotel was elegant and immaculate. Every hotel staff person knew fantastic English and the concierge desk was phenomenal. They had the best maps, better than any... more

My husband and I just returned from a long weekend in Tokyo. We stayed at the Westin Tokyo hotel and thoroughly enjoyed our stay. Being frequent travellers and SPG members, we have seen our fair share of Westins and this one is beautiful. The lobby is lovely, the staff fantastic. The rooms were well appointed, we were upgraded to a... more

The Westin Tokyo is an excellent hotel. The rooms were large and comfortable and had every amenity needed. The lobby is elegant and the staff is friendly. You can take the elevator to the ground floor and you have entered Ebisu Garden Place. Ebisu Garden Place has several good restaurants and plenty of shopping. Be sure to visit the Yebisu... more

After a stay at the Westin in Jan of this year, I've decided to go back on my next business trip in October (third time at this hotel) While the hotel is slightly away from our office, it's a nice retreat to come back to, and certainly helps make a relaxing weekend. I'll post a review while I'm there. more

Stayed 4 nites with family. While the design of the hotel is not my preferred style, it kind of grew on me over the days. A few general comments are that the hotel is very well maintained. Location: I actually prefer this location. While there is a short walk to the metro and the JR Rail, it is all covered... more

This hotel is located in Ebisu, a few subways stops from Shinjuku, a beautifully landscaped area built around the headquarters of Sapporo breweries. The Ebisu subway/train station is attached to a high end shopping mall and there is a skywalk that will take you to the Ebisu gardens and the Westin hotel. I have stayed at many Westin hotels, but... more