This Hotel sells itself on its building and setting. The photos look great, and it looks like it could be a welcoming small boutique hotel. Unfortunately, the hotel is simply a cash cow for the owner. No money is spent on anything other than the essentials. They do not expect returning guests, and don't waste money on service. The service... more

My Husband and I stayed at this hotel in March 2009. Upon arrival we were extremley impressed with the facilities and how the hote looked. It was also quite remote and lovely and peaceful exactly what we were looking for. This is hotel is however extremely let down by the food and the service. Breakfast got worse day by day;... more

If you want a holiday with a difference and with a more authentically Spanish feel then could be what you are looking for. We went in the first week of May which is considered the start of the low season. The hacienda is beautiful and original with massive stone walls and dark wood doors, beams etc. Thres is plenty of... more

We have just returned from an Easter week at the Hacienda and we are sad to report very disappointed by the experience. It looked fantastic on the web-site and the rooms, pool area, gardens, and spa are very pleasant. However, sadly the lack of service lets it down very badly. The Buffet breakfast - with very weak luke warm coffee... more

Easy to find down a little side road on the approach to Arucas. This is definitely a place to escape to for a couple of nights to make a change from the sun, sand and sangria of the south of the island. The décor is extremely tasteful and nothing looks out of place. Rustic yet modern, it's very easy to... more

Lovely hotel. Our room had an upper lounge and plenty of space. Bathroom quite small and dark. Very clean with large fluffy towels and dressing gowns which fellow guests seemed to wander round in all the time! No other English people staying here and very little English spoken. Some of the staff's attitudes left alot to be desired. Breakfasts were... more

Five very enjoyable nights of chillin out at the Hacienda. A very quiet hotel with friendly staff who are there if you need them but leave you alone to relax. We stayed in a juniour suite which had a mezzanine floor with 2 small sofas and the beds & bathroom downstairs. All very nice, rustic and clean although the bathroom... more

Spent the last week in January 2005 here. Small hotel 18 rooms and all individually furnished. We had a duplex, a small lounge area downstairs, which had a 4 poster day bed a small armchair a table and a mini fridge. Upstairs we had twin beds and a view of the distant sea. A 3'4 marble bath in the oblong... more

Gemütliches, landestypisches Hotel mit wenig Zimmern und schönen Blick. Essen ist sehr gut. Leider Service sehr überfordert (z.B. mussten wir... more