My partner and I stayed for a week in March 2011. We arrived at about 9.45pm after flight and car rental delays to be met by night porter with very limited English, no food & bar closing at 10pm. The room (junior suite) was excellent - large, clean, comfortable & well-appointed - but although we booked a double room we... More

It was a pleasure to stay at this luxury hotel in a most wonderful setting. The grounds are excellent set amongst banana trees. The views are good and the whole atmosphere in around the hotel is very good. It is a relaxed hotel with friendly and helpful staff. All questions and requests were answered and followed up. There is no... More

We stayed at the hotel for two weeks, the first week there was a wedding on the saturday and the music continued through the night until 5am the next morning. The hotel restaurant served the same menu for lunch and dinner and the only change came if there were half board guests staying. The menu left a lot to be... More

Me and my partner went to celebrate my 30th birthday in Arucas. We got all what I had asked for - silence, private environment rather then crowd, good weather, sun and pool. The location of the hotel is ideal - it's close to a small town Arucas and if preferred other ancient towns are in easy access, too (Teror, San... More

This Hotel sells itself on its building and setting. The photos look great, and it looks like it could be a welcoming small boutique hotel. Unfortunately, the hotel is simply a cash cow for the owner. No money is spent on anything other than the essentials. They do not expect returning guests, and don't waste money on service. The service... More

My Husband and I stayed at this hotel in March 2009. Upon arrival we were extremley impressed with the facilities and how the hote looked. It was also quite remote and lovely and peaceful exactly what we were looking for. This is hotel is however extremely let down by the food and the service. Breakfast got worse day by day;... More

If you want a holiday with a difference and with a more authentically Spanish feel then could be what you are looking for. We went in the first week of May which is considered the start of the low season. The hacienda is beautiful and original with massive stone walls and dark wood doors, beams etc. Thres is plenty of... More

We have just returned from an Easter week at the Hacienda and we are sad to report very disappointed by the experience. It looked fantastic on the web-site and the rooms, pool area, gardens, and spa are very pleasant. However, sadly the lack of service lets it down very badly. The Buffet breakfast - with very weak luke warm coffee... More

Easy to find down a little side road on the approach to Arucas. This is definitely a place to escape to for a couple of nights to make a change from the sun, sand and sangria of the south of the island. The décor is extremely tasteful and nothing looks out of place. Rustic yet modern, it's very easy to... More